Hi, I’m
APARNA KIZHUVEETIL
Human Resource
Overview
12
years of professional experience
Work History
Bangalore University - India, Bachelor of Commerce
Experienced Senior HRIS & HR Analyst
Job overview
- With 9 years in analytics, fostering happy and healthy work environments
- Balances business goals with employee needs, applying technical expertise and empathy to optimize the workforce
- Organized, dependable, and positive, adept at managing priorities and taking on additional responsibilities to meet team goals
- Seeking a full-time position to utilize interpersonal, time management, and problem-solving skills
- Detail-oriented team player, skilled in handling multiple projects with high accuracy., Responsible to process monthly payroll and generate reports to Finance Team
- Providing a timely, professional and accurate Compensation & Benefits advisory service across the Group
- Acting as the expert/go-to person for all compensation and benefit queries and concerns
- Proactively promote ways of working with MyHR and support the developments and implementation of improvements that result in cost reduction, productivity and service enhancements
- Contribute to the development, implementation and monitoring of internal policies, guidelines, procedures and processes which provide an effective, consistent and timely delivery of HR services
- Consulting with relevant stakeholder groups on the application/interpretation of laws and regulations, HR policies, performance issues, transfer, terminations and promotions
- Provide support to internal and external audits
- Handle the exit process for all employees including the preparation and issuing of Final Settlement calculations
- Overall people management responsibility for the HR Service Center, including but not limited to planning and managing day to day workflow priorities
- Design, develop and generate reports; analyzing the data to ensure accuracy and that the content meets business needs and specific requirements
- Manage work volume statistics and monitor the distribution of work throughout the Service Center, ensuring all resources are effectively and fairly utilized
- HR data management for more than 3000 employees based in various locations like KSA, Qatar, Iraq and UAE
- Supporting the Support Services Team by participating with the offshore MyHR team for system UAT and requirements gathering for any new system setup/upgrade
- Assisting the Support Services Team in resolving shared services process related conflicts and issues within SME contracts and/or offshore transaction center
- Responsible for leading troubleshooting and investigating root cause analysis of process and transaction issues to provide evidence for complaint responses and identify process gaps
- Providing information and expert advice to the offshore MyHR team in order to deliver services and support day-to-day operations effectively and efficiently
- Responsible for effective and timely knowledge transfer to the offshore MyHR team of new requirements and/or improved processes and ways of working; ensuring full awareness and comprehension of process requirements to deliver compliant services in line with SLA’s
- Ensures transactional process documentation (LWI’s) are developed, maintained and implemented for all
- MyHR processes
- Create, maintain and improve HR Operations SOP focusing on innovation, streamlining and automation of processes through People First
- Manages Dataflow to/from HRIS system
- Works closely with the development team and implements system interfaces/integrations
- Oversee HRIS systems including People First, SAP, SuccessFactors, and DocuSign for People Services
- Leading the People First Implementation Project for ME processes like Employee Data Change, Reporting Line
- Change, Promotion, Manage Positions, Leaver Process, Absences Management, Self-Service Letters and
- Recruitment to Onboarding
- Supporting Rewards in pay review cycle & Job Evaluation.
Serco Middle
HRIS & HR Operations Specialist
08.2020 - Current
GfK United Arab EmiratesDubai
HR Service Specialist/HR Business Partner
06.2019 - 06.2020
Job overview
- Single point of contact for HR Services team, employees and partners with the HRBP community for delivering services, support of programs, and manages all employee-related inquiries and requests
- Providing support to the projects to implement digital solutions as well as to centralize, streamline and expand HR
- Services scope throughout the region supports and administering payroll management including all payroll related tasks, validations and report generations and absence management
- Responsibilities:
- Responsibilities:
- Managing requests and tracking changes on Workday pooled through HRBPs & Business leads to maintain accuracy
- Providing the first-tier support for the Regional HR Services Lead and the HRBP's to execute tasks supporting line managers and employees
- Owner of employee’s data along the life cycle in Workday from the hiring to the termination process (on-boarding, payroll changes, issuing contracts, termination documents, off-boarding, cost center changes)
- Closely working with HR Business Partner on Employee engagement initiatives and other topics to support employee wellbeing
- Supporting and preparing all local contracts based on the local labour law guidelines including all topics related to employment contracts and employment visa
- Coordinating and delivering selected training programs in alignment with global programs and local training needs
- Involvement in compensation & benefits management in line with region / global standards (e.g
- Pay survey)
- Participating in recruitment fairs, conducting personnel marketing activities to strengthen GfK’s employer branding and ensuring a solid talent pipeline
- Ensuring the delivery of HR Services is executed efficiently and in compliance with local rules and regulations
- Supporting with induction agenda with new hires and internal team leads, conducting new hire orientations and comms on new hires to regional& sub-regional employees
- Handling medical insurance renewals, additions, deletions, claim support for employees
- Working with senior management to create HR policies and procedures
Dubai
Atkins HR Associate
06.2017 - 11.2018
Job overview
- Counseled employees and managers on performance standards and employee relation issues
- Advisor to Sr
- Managers, provided expertise and consulting on all HR programs including performance management, staff development, employee relations, compensation & benefits
- Facilitating and administering mid-term and annual performance review processes
- Responsibilities:
- Functioned as a SPOC for New Hires, Lifecycle and HR Reporting
- Managed the onboarding process by liaising with the new hires and the relevant teams – recruitment; immigration; travel and relocation, global mobility teams and served as the first contact for any new hires
- Effectively managed the medical/life insurance plans by acquiring competitive rates; ensuring and managing accurate census information and effectively resolving all claim-related queries
- Preparing employee letters, i.e., salary certificates for embassies, banks & other organizations
- Supporting the Middle East and Africa team and key stakeholders in day-to-day HR operations (headcount of)
- Responsible for internal team audit checks to ensure integrity
- Coordinating with different teams to ensure SLAs are met and employee queries resolved
- Providing superior customer service to employees by providing a correct interpretation of HR policies
- Training HR users on systems and providing process/system support, developing and maintaining functional user documentation
- Resolving queries by referring to documentation and through self-guided exploration; escalating where these cannot be resolved
- Managing and preparing ad hoc reports per business requirements
- Providing monthly HR MIS reports and dashboards for senior management and key stakeholders
- Working with the team in improving the workflow processes and providing recommendations wherever necessary and feasible
- Handling HR matters reliably and in accordance with local laws and requirements
- Assisted with internal and external audits
- Awarded the Star of Quarter in 2017 and Badge of Honor in 2018 by Atkins
- Recognized as an outstanding performer for process streamlining.
Emirates NBDDubai
HR Advisor
06.2013 - 01.2017
Job overview
- Accurately and efficiently processed and entered employee data, including new hire information, job transfers, salary & title changes, and separations
- Assisting in drafting and distribution of review and promotional letters
- Created HR operational reports
- Ensured procedural compliance by communicating with departments, including benefits, payroll, and recruiting
- Part of setting KPIs - Retention of talent, Duration in the position, Absenteeism, Average time for recruitment
- Education, and training & Average time to achieve goals
- Supporting employees and managers by researching and resolving issues to ensure successful close-out while ensuring local law compliance
- Resolved payroll-related problems or questions and reconciliations for the Emirates NBD Group
- Responsible for monitoring Benefits & Reimbursements for 10000+ employees for the Emirates NBD Group
- (such as gratuity, leave encashment, incentive, OT, advances, bonuses, and other payroll-related aspects)
- Monitoring, reviewing, and approving the leaver checklists, claims, and exit interview procedures
- Designed, prepared, and presented payroll presentation for the weekly new-hire orientation
- Monitoring the HR petty cash and employee advances and loan accounts and liaising with the Finance department in monthly reporting
- Providing monthly MIS reports and dashboards for senior management and key stakeholders
- Preparing monthly and ad hoc reports for the business heads and ops teams
- Preparing the employee data for upload to the HRMS system (Oracle) – Salary Increment, Bonus, Line Manager
- Changes, Job title changes & Incentive
- Assisted in internal and external audits
- Awarded HRS Professional Certification by Emirates NBD
- Awarded Best Performer, GEM Achiever for Service Excellence in 2013 and 2015 by Emirates NBD.
Ocwen Financial SolutionsBangalore
Compliance Analyst
01.2012 - 03.2013
Job overview
- Stayed current with latest changes to applicable regulatory standards and company procedures
- Reviewed audit and monitoring reports related to consumer and client activities
- Supported and trained customers on compliance-related issues
- Developed improvement and corrective action plans to bring operations in line with requirements
- Prepared documentation and records for upcoming audits and inspections
- Helped create training programs to handle system-wide issues and maintain compliance.
Skills
Human Resourceundefined
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
HRIS & HR Operations Specialist
Serco Middle
08.2020 - Current
HR Service Specialist/HR Business Partner
GfK United Arab Emirates
06.2019 - 06.2020
Atkins HR Associate
06.2017 - 11.2018
HR Advisor
Emirates NBD
06.2013 - 01.2017
Compliance Analyst
Ocwen Financial Solutions
01.2012 - 03.2013
Experienced Senior HRIS & HR Analyst
Bangalore University - India, Bachelor of Commerce
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