Aparna Ravi
Bangalore
Summary
Having twenty-four years of total experience out of which 9 years in Transition team - Finance and Accounts Operations like Accounts Payables, Receivables and General Ledger. Headed the transitions from Netherlands, United States and Singapore across various functions in the F&A domain. Also been a part of the Scope of Work finalization. Strong SAP and Oracle knowledge and have hands on experience.
Overview
25
25
years of professional experience
Work History
Assistant Manager, Independent Validation Team
Oracle India Pvt Ltd
11.2019 - Current
- Promoted as Asst Manager in Nov 2019 to manage Oracle payments
- Handling a team of 8 members in India and 4 members in Onsite
- Review the Supplier records, bank details of new Suppliers / Customers
- Validate the banking details with Suppliers and approve them
- Verify any Changes submitted by Suppliers
- Review the Refunds, Credit payments, Re-imbursements etc and provide approvals
- Have a close monitor on all the payments made by Oracle to ensure no fraudulent payments are processed.
- Monitor daily productivity reports of the team
- Monitor the Outbound calls and review the TAT
- Schedule daily huddles with the team to understand the Volume and see if any challenges are to be addressed
- Prepare Monthly and Quarterly reports to review on the Volumes, Productivity, Quality, SLA and TAT
- Collaborate with other LOB, Stake holders on monthly basis
- Conduct Monthly Quality Audit
- SPOC for Statutory Audits
Lead Analyst, Internal Orders Customer Support
Oracle India Pvt Ltd
12.2012 - 10.2019
- Joined Oracle in Dec 2012 to support Internal Orders
- Validate the requisitions raised by our internal customers for hardware.
- Approve the requisitions based on the authorization matrix.
- Support, guide and educate customers on raising the correct requisitions.
- Validate the quotes and approve them before they are booked.
- Handle all post booking activities like helping customers with POD, tracking the shipments, help them with new ship dates, expedite orders and cancel rebooks etc.
- Work with customs to clear the shipments by providing them the required documents on time.
- Prepare KPI reports. Project the management with fortnight and monthly KPI decks for review.
- Perform audit for the team and present it to the management for their monthly call.
- Maintain the issue log for the team and discuss about it on a weekly basis.
- Create quotes for catalog orders and own it end to end until the booking stage.
Lead – Finance & Accounts
IBM Daksh Bus. Process Services
05.2005 - 12.2012
- Having joined IBM during May 2005 initially supported the Accounts Payables process (UK)
- Raising and controlling of Invoices to vendors.
- Query handling on invoice, debit memos, credit memos issues.
- Handled audit of Invoices and fixed assets coding during the month end.
- Perform the payment runs for both the EFT-Electronic Funds Transfer and Wapi (Wall Street Payment Interface) Vendors.
- Responsible for GL reconciliations like the suspense accounts and the control accounts on weekly basis.
- Perform a preliminary audit on rejected payment batches.
- Performing Month end Closure activities
- Have headed the transition team to Netherlands during June 2007 and successfully transitioned the Inter Company activities.
- Reconciliation of Intercompany balances for the Month / Quarter close.
- Loading of balances on the Intercompany web-portal.
- Closing of paid Invoices in SAP as per the Intercompany web-portal.
- Monitor the incoming and outgoing payments on the web-portal.
- Reconciliation of Accounts payable suspense account on weekly basis.
- Trained the ramp up team for Inter company
- Travelled to United States for transitioning Accounts Receivables activities in April 2009.
- Supporting the Manager and is responsible for ensuring F&A deliverables for a team of 12 people as per the client’s SLA requirements.
- Acquire timely payments from customers within prescribed payment terms to maximize cash flow, Reduce DSO and minimize delinquency.
- Handled a team of 4 on the collections domain.
- Running the reports which are the main database for the collections team to collect on payments.
- Contact customers for delay in payments.
- Resolve disputed transactions and other contract related problems of the customers.
- Perform detailed account reconciliation from customer’s perspective as needed.
- Negotiate payment on past due accounts with senior Operations and Financial managers of customer.
- Cash forecasting on a weekly, monthly & quarterly basis.
- Perform Month end reconciliations of AR Balances.
- Identify the need for enhancement of training or refresher training specific to the processes being managed.
- Customer interaction on day to day basis and handle all escalations.
- Support and Monitor the Cash Application activities.
- Travelled to Singapore for transitioning Accounts Receivables activities in March 2011.
- Handled a team of 5 on various receivables domain.
- Re-structured and organized the customer database approx 1000 customers, which helped in collection.
- Co-ordinate between the order management and the customer service for smooth processing of orders.
- Perform regular review of credit limit of customer and suggest for any amendments.
- Do a regular follow up on collections.
- Monitor call logs and prepare a report for management review.
- Prepare monthly reports like DSO, Aging, Collection analysis report.
- Audit the Master Data on a weekly basis – Vendor and Customer Master data.
- Prepare QBR presentations on quarterly basis.
- Co-ordinate with Managers across the floor and prepare SDM for client call.
- IBM Daksh is a young vibrant business that combines the best of Indian entrepreneurial drive and vigor, backed up by the global reach and capability of IBM. IBM Daksh has worked with a pioneering group of global companies that have successfully used BPO and BTO to execute a broad range of strategies with strong results.
Executive – Finance & Accounts
P & O Travel India Ltd
10.2000 - 05.2005
- Handling accounts of all corporate clients (visa, ticketing)
- Working out on Corporate Sales Agreements
- Handling BSP (Airline sales, incentives and their payments)
- Handled Payroll activities on month ends.
- Handled statutory payments like PF, ESI, PT, ST
- Forex Reconciliation
- Working out Branch Sales & their payments
- P & O Travel is a Travel division of P & O Cruises. They have expanded their travel division all over India and have tie ups with Corporate.
Education
Bachelor of Commerce -
Bangalore University
04-1994
Green Belt Six Sigma Certification -
LinkedIn
Basic Training - Air Ticketing database
Amadeus
Skills
- Diligent worker
- Supplier validation
- Quality auditing
- Team management
- Oracle payments
- Payment approvals
- Process improvement
- Customer support
- Performance evaluation
- Goal setting
- Employee supervision
- Collaborative team player
- Analytical thinking
- Problem-solving skills
Accomplishments
- Lead the transition team for transitioning the AP and AR Process from Netherlands to India (IBM) and successfully streamlined and stabilized the same within 3 months.
- Headed the transition for Accounts Receivables from US to India (IBM).
- Part of transition for Accounts Receivables from Singapore to India (IBM)
Awards
- THANK YOU Award: For being a backup and performing other processes work under spike in volumes along with handling my regular process work.
- BEST TEAM CHAMPION: For driving the team of 10 members for a smooth quarter close with zero errors.
- INDIVIDUAL CHAMPION: For driving and solutioning a smooth transition. Part of the pilot batch and responsible for the knowledge transfer activities for the ramp up team within a month time.
- MOST VALUABLE PLAYER AWARD: This award was given to the best employee within the process and was selected unanimously by the team of 113 members.
- THANK YOU Award: For preparing process presentation for new joiners.
- TOP TALENT FOR THE YEAR: This award was given for handling the transition, training the ramp up team and preparing the process training modules which helped freshers. These modules were prepared for other processes as well based on their documentation.
- FAB 5 AWARD: This is a Global award announced by the Board and is given only to 5 Individuals across the globe for their outstanding performance.
Languages
- Kannada
- English
- Hindi
- Tamil
- Telugu
- Marathi
Personal Information
- Date of Birth: 02/05/74
- Nationality: INDIAN
- Marital Status: Married
Timeline
Assistant Manager, Independent Validation Team
Oracle India Pvt Ltd
11.2019 - Current
Lead Analyst, Internal Orders Customer Support
Oracle India Pvt Ltd
12.2012 - 10.2019
Lead – Finance & Accounts
IBM Daksh Bus. Process Services
05.2005 - 12.2012
Executive – Finance & Accounts
P & O Travel India Ltd
10.2000 - 05.2005
Bachelor of Commerce -
Bangalore University
Green Belt Six Sigma Certification -
LinkedIn
Basic Training - Air Ticketing database
Amadeus