Aparna Sinha

Motivated and customer-focused Virtual Relationship Manager with proven experience in handling end-to-end banking services through digital platforms. Adept at managing virtual client relationships using efficient communication tools to deliver seamless and personalized banking solutions. Skilled in resolving client queries, promoting banking products, and ensuring high levels of customer satisfaction. Committed to building long-term client trust and driving customer retention through consistent engagement, proactive support, and a deep understanding of financial needs. Seeking to contribute in a dynamic environment that fosters professional growth and values relationship-driven service.

• Date of Birth: 06/27/98
• Gender: Female
• Nationality: Indian
• Marital Status: Single

• Cross-sold banking products such as savings accounts, credit cards, insurance, auto loans, personal loans, fixed deposits, etc., exceeding monthly sales targets.
• Achieved 100% customer satisfaction rating by consistently resolving customer queries quickly and accurately, resulting in positive feedback and repeat business.
• Managed a portfolio of over 1000 clients, maintaining regular contact to understand financial goals and provide tailored banking solutions.

Certificate course in MS Excel & Tally