Aparupa Mishra
Hyderabad
Summary
Innovative Senior Digital Product Owner leveraging strategic insight and technical acumen to deliver high-impact digital solutions. Proven track record of transforming customer needs into successful product features, driving user engagement and business growth. Strong communicator adept at collaborating with cross-functional teams to ensure timely and cost-effective project delivery. Focused on continuous improvement and staying ahead of industry trends.
Overview
5
5
Languages
1
1
Certification
13
13
years of professional experience
Work History
Senior Product Owner
Zelis
09.2024 - Current
- Lead the Member Services product roadmap, aligning feature delivery with business goals, user needs, and evolving market trends.
- Defined and monitored key performance indicators for product success, implementing adjustments based on data-driven insights.
- Track and report on KPIs, roadmap progress, and key outcomes to senior stakeholders, ensuring transparency and strategic alignment.
- Championed a customer-centric approach in product development, leading to enhanced user satisfaction and loyalty.
- Analysed pendo data and customer feedback to identify opportunities for product enhancements and new feature development.
- Conducted comprehensive market research to identify customer needs, influencing product development strategies and competitive positioning.
- Collaborated with engineering and design teams to refine product specifications, enhancing user experience and functionality to deliver secure, scalable solutions in a regulated (HIPAA, SOC2) environment.
- Collaborated with UX and UI designers to refine product interfaces, resulting in a 40% increase in customer engagement metrics.
- Support go-to-market planning and post-launch success by monitoring adoption, gathering feedback, and enabling enhancements.
Product Manager
SimplifyVMS
03.2024 - 06.2024
- Spearheaded product strategy and development for SimplifyVMS.
- Led agile development teams in sprint planning, backlog prioritization, and feature delivery, resulting in a 25% reduction in time-to-market.
- Delivered the Self Configuration module, empowering non-technical users to customize the platform easily.
- Cultivated strategic partnerships with key stakeholders, expanding product capabilities and strengthening competitive positioning.
- Nurtured a culture of innovation and collaboration within product team, fostering an environment for creativity and continuous improvement.
- Fostered a collaborative, learning-oriented team culture, mentoring junior members and promoting innovation.
- A leading cloud-based Vendor Management System (VMS) transforming contingent workforce and services procurement.
Senior Product Owner
Randstad UK
04.2022 - 12.2023
- Drove product strategy and roadmap for VMS platforms used by public sector clients (e.g. NHS, ELAT).
- Acted as Subject Matter Expert (SME) on Netive VMS, leading end-to-end delivery of identity, compliance, and onboarding modules.
- Owned and prioritised product backlog by breaking down projects into epics and user stories, creating and accepting user stories to align with strategic objectives.
- Created tasks and wrote user stories in ADO, facilitating PI planning, sprint planning, and retrospectives to enhance team collaboration and project alignment.
- Participated in test planning and strategies, conducting UAT as customer shadow to ensure delivery meets quality standards.
- Certified in Netive, Beeline, Alvius, and Panther systems to future proof delivery capabilities.
Product Owner/ Asst. Manager - BSA
Deloitte
02.2021 - 03.2022
- Owned and prioritized the product backlog, decomposing projects into epics and implementable user stories; responsible for story creation, acceptance, and grooming.
- Facilitated Program Increment (PI) planning, sprint planning, and retrospectives; created and managed tasks and user stories in Azure DevOps (ADO).
- Oversaw daily activities of development team, fostering ownership and accountability for timely product/project delivery.
- Acted as Channel Delivery manager for 3 months, leading 2 cross-functional product teams to ensure on-time iterative delivery with a focus on quality.
- Collaborated closely with design teams and peers to ideate product enhancements and feature improvements.
- Conducted Proof of Concepts (POCs) and developed Vision Documents with detailed Business Requirements to align stakeholder expectations.
Sr Business Analyst
Direct Line Group
08.2017 - 01.2021
- Defined project scope and translated business requirements into high- and low-level specifications that aligned with product vision and digital insurance strategy.
- Created and maintained product backlog aligned to business goals, ensuring user stories, mockups, acceptance criteria, and descriptions met Definition of Ready (DoR) and Definition of Done (DoD) standards.
- Collaborated with stakeholders, including customers, compliance, and development teams, to elicit and document comprehensive requirements that guided project development.
- Actively participated in backlog grooming, refinement sessions, and prioritization to support Product Owner decisions.
- Facilitated scrum ceremonies, including sprint planning and retrospectives; managed task and story creation within Azure DevOps.
Senior Business Analyst
HCL Technologies
01.2014 - 01.2021
- Developed and maintained product backlog aligned to business goals, ensuring adherence to Definition of Ready (DoR) and Definition of Done (DoD) standards through detailed user stories, mockups, acceptance criteria, and descriptions.
- Contributed to backlog grooming and refinement sessions, prioritising tasks to inform Product Owner decisions.
- Facilitated scrum ceremonies, including sprint planning and retrospectives, while managing task and story creation within Azure DevOps to enhance team collaboration.
Business Analyst
Sydney Trains
10.2014 - 07.2017
- Analyzed business processes through requirements gathering and comparison, delivering optimal solutions for new systems. Conducted GAP analysis and created AS-IS and TO-BE documents.
- Developed comprehensive test plans, test cases, and scenarios based on business and technical requirements.
- Facilitated User Acceptance Testing (UAT), training business users on application functionalities to promote effective adoption.
- Provided technical and functional expertise during high-priority incidents and change implementations, shadowing customer teams to minimize downtime and service impact.
- Ensured timely delivery of operational commitments in line with SLAs, reporting progress using internal workflow tools; proficient in ITSM tools such as ServiceNow, Remedy, and Jira.
Education
B.Tech - Electronics & Electrical
Biju Patnaik University of Technology
Raurkela, IN-ODSkills
- Product strategy
- Product development
- Product roadmap
- Backlog prioritization
- Agile frameworks
- Product lifecycle management
- Market research
- User Experience Design
- Performance tracking
- Azure DevOps (ADO)
- Jira project management
- Kanban management
- Confluence collaboration
- Visio diagramming
- Stakeholder Engagement
- Cross-functional collaboration
- Cross-functional leadership
- ServiceNow management
Certification
SAFe 5.0 POPM
Accomplishments
- Spot Award Issued by Deloitte, Awarded for Excellent performance in Active team engagement, Collaboration and Progress. Also wearing multiple hats apart from PO and bringing positive outcome and contributing towards project Success as whole team.
- Outstanding Performance Award Issued by HCL Technologies, Awarded for the best team player for that year in new joiner category for my 3 successful independent implementations that year for Sydney Trains by HCL Technologies.
Languages
C#
.Net
SSIS
SQL
Salesforce
Custom
https://www.linkedin.com/in/aparupa-mishra-b085991
Timeline
Senior Product Owner
Zelis
09.2024 - Current
Product Manager
SimplifyVMS
03.2024 - 06.2024
Senior Product Owner
Randstad UK
04.2022 - 12.2023
Product Owner/ Asst. Manager - BSA
Deloitte
02.2021 - 03.2022
Sr Business Analyst
Direct Line Group
08.2017 - 01.2021
Business Analyst
Sydney Trains
10.2014 - 07.2017
Senior Business Analyst
HCL Technologies
01.2014 - 01.2021
B.Tech - Electronics & Electrical
Biju Patnaik University of Technology