Apbolina Guzman
Evansville
Summary
Resourceful professional with extensive experience in healthcare and customer service roles. Adept at providing compassionate support, managing client schedules, and ensuring compliance with health regulations. Strong communicator focused on enhancing client experiences and well-being through effective teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Home Health Aide
At-Home Care Company
Evansville
05.2026 - Current
- Assisted clients with daily living activities and personal care needs.
- Maintained cleanliness and safety of client living environments.
- Provided companionship and emotional support to enhance client well-being.
- Managed scheduling for client appointments and transportation needs.
Keyholder
Donut Bank
Evansville
09.2024 - 03.2026
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Responsibility of closing down store ,securing funds according to company guidelines.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepare beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Direct Support Professional
Easterseals
07.2025 - 01.2026
- Assisted individuals with daily living activities, fostering independence and enhancing quality of life.
- Help develop personalized care plans to address unique needs and preferences of clients.
- Collaborated with multidisciplinary teams to ensure comprehensive support and effective service delivery.
- Monitored client progress, documenting changes and reporting concerns to healthcare professionals.
Patient Care Technician
Deaconess Midtown Hospital
10.2023 - 06.2024
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Provided direct patient care and assistance to healthcare team members.
- Performed EKGs, and other laboratory tests as directed by physician or RN.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Sales Associate/Cashier
TJX Companies
07.2020 - 12.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Hostess/Busser
Cheddar's Scratch Kitchen
11.2020 - 06.2021
- Greeted guests warmly upon arrival, seating them efficiently to ensure timely service.
- Verified reservations and wait times with customers.
- Maintained clean and organized dining area, enhancing guest experience and comfort.
- Communicated clearly with kitchen staff regarding customer orders, ensuring accuracy and satisfaction.
Education
High School Diploma -
Benjamin Bosse High School
Evansville, IN05-2023
Skills
- Daily living assistance
- Medication management
- Infection Control
- First aid and CPR
- Compassionate Care
- Patient Advocacy
- Customer Engagement
- Service problem-solving
- Time management
- Flexible availability
- Dependable and responsible
- Strong ethics
Certification
- Home Health Aide
- CPR Certified
Timeline
Home Health Aide
At-Home Care Company
05.2026 - Current
Direct Support Professional
Easterseals
07.2025 - 01.2026
Keyholder
Donut Bank
09.2024 - 03.2026
Patient Care Technician
Deaconess Midtown Hospital
10.2023 - 06.2024
Hostess/Busser
Cheddar's Scratch Kitchen
11.2020 - 06.2021
Sales Associate/Cashier
TJX Companies
07.2020 - 12.2021
High School Diploma -
Benjamin Bosse High School