Apeksha K P

• Support multiple types ( e.g. equities, fixed income, foreign exchange, derivatives, private equity, mutual funds) for both domestic and international markets.
• Review and action front and back reconciliation results to resolve breaks.
• Manage exceptions arising as trades flow through multiple control checks.
• Timely and accurate execution and verification of all instructions received from internal partners and global teams.
• Process and completeness of all requests.
• Respond promptly and accurately to front office requests.
• Produce high quality performance and accuracy to best meet our client’s needs and expectations.
• Ensure adherence to all service level commitments, process controls and escalation policies.
• Work closely with teammates to maximise efficiency.
• Proactively focus on issues and adjust rapidly to changes in the team, the market, or wealth management to deliver sound recommendations for process improvements.

• Since 21th July 2014 Quality Analyst (Senior Process executive) in a mortgage process of Infosys BPO Ltd. My Responsibilities are to Quality Check for foreclosure documents.

• Responsibility is to do 100% internal quality check on the executed documents and giving training for the new joiners to know the process with complete detailed.

• Will prepare the documents which will be submitted in the court by the attorney and default loans will come to foreclosure.

• Ability to support and sustain positive work environment that foster team performance with strong communication.