APEKSHIT PRADIP GAJBHIYE
Nagpur
Summary
Strategic Banking Professional specializing in customer relationship management and financial advising. Enhanced client satisfaction through tailored solutions and strong loyalty initiatives. Experienced in business development and program management, consistently exceeding sales targets. Committed to fostering community relationships and developing internal leaders to support business growth.
Overview
4
4
years of professional experience
Work History
BANK SALES OFFICER
AU SMALL FINANCE BANK
RAMDASPETH, NAGPUR
07.2024 - Current
- Assisted customers with opening new bank accounts.
- Managed customer inquiries and provided timely solutions to enhance satisfaction.
- Responded to customer inquiries and resolved account issues.
- Developed customer relationships through effective communication and support initiatives.
- Identified opportunities to improve customer service quality.
Relationship Manager
ICICI BANK
09.2022 - 07.2024
- Managed client relationships to understand needs and provide tailored banking solutions.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Facilitated communication between clients and bank departments to resolve inquiries promptly.
- Educated clients about banking products and services to enhance financial literacy.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
Education
Master of Science - Mathematics
JEEVAN VIKAS COLLEGE
Nagpur06-2025
Bachelor of Science - Computer Science
Shivaji Science College
Nagpur01-2019
Skills
- Banking solutions
- Banking product knowledge
- Customer relationship management
- Account management
- Client needs assessment
- Customer service strategies
- Sales techniques
- Strategic planning
- Time management
Personal Information
- Date of Birth: 07/11/97
- Nationality: Indian
Languages
- English
- Hindi
- Marathi
ACHIEVMENT
- Achieving top rating in au small finance bank.
- Taking grade promotion in icici bank under one year.
Timeline
BANK SALES OFFICER
AU SMALL FINANCE BANK
07.2024 - Current
Relationship Manager
ICICI BANK
09.2022 - 07.2024
Master of Science - Mathematics
JEEVAN VIKAS COLLEGE
Bachelor of Science - Computer Science
Shivaji Science College