Apexa Prajapati
Surat
Summary
Dynamic professional with a proven track record at ECMP Operator & Telephone Service, excelling in Aadhar updates and customer service. Recognized for innovative problem-solving and effective multitasking, I consistently enhanced team performance while ensuring high customer satisfaction. Proficient in Microsoft Word and skilled in decision-making, I thrive in fast-paced environments.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Csc center in bsnl office
Ecmp opretor & Telephone service
Surat
02.2023 - Current
- Aadhar update & New enrollment
- paying Telephone & Bsnl sim selling & Bsnl prepaid reacharge
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
P. Das infrastructure Pvt Ltd.
Computer operator
Surat
10.2022 - 02.2023
Education
Bachelor of Commerce - Advanced Account & Auditing
Veer narmad south gujarat University
Surat 03.2019 - 04.2024
Skills
- Aadhar updating
- Telecom services
- Customer service
- Data entry
- Decision-making
- Organizational skills
- Self-Directed
- Microsoft Word
- Public speaking
- Planning
- Leadership
- Problem-solving
- Multitasking Abilities
Languages
Gujarati
First Language
Hindi
Intermediate (B1)
B1
English
Beginner (A1)
A1
Certification
- Diploma in Multilingual office automation & financial accounting c-dec.GIST (SEP 2017 TO FEB 2018)
About me
- I am always ready to learn something new like.Like to help others.i all the time try to bring a smile on someone's face.
Timeline
Csc center in bsnl office
Ecmp opretor & Telephone service
02.2023 - Current
P. Das infrastructure Pvt Ltd.
Computer operator
10.2022 - 02.2023
Bachelor of Commerce - Advanced Account & Auditing
Veer narmad south gujarat University
03.2019 - 04.2024