Apoorv Sharma
Kanpur
Summary
Accomplished professional with expertise in process auditing and access management, honed at DXC Technology. Excel in quality assurance and team collaboration, driving operational excellence. Delivered impactful training sessions and managed client communications effectively. Proficient in MS Office and Life CAD, ensuring compliance and security. Recognized for organizing successful employee engagement events.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate Professional Business Process Services
DXC Technology
Noida
06.2019 - 07.2025
- Conducted process audits and quality checks across life insurance and annuities portfolios (Brighthouse, Ivari, Allstate).
- Delivered training sessions and created presentation for new joiners.
- Managed client communications, resolving escalations and providing updated.
- Developed and maintained operational trackers.
- Organized employee engagement events.
- Managed access control systems for secure facility operations.
- Coordinated user access requests and permissions across multiple platforms.
- Conducted regular audits of access logs to ensure compliance standards.
Data Support in ID Management Department
R1 RCM
Gurgaon
11.2018 - 04.2019
- Assisted with access management, including catheter insertion and removal, as needed.
- Implemented secure access to cloud resources through Identity Access Management.
- Managed user accounts with respect to access rights and privileges.
- Provided support for user access management and system security administration.
Sr. Associate Executive
NTT Data
Gurgaon
11.2015 - 09.2018
- Annuities process, doing withdrawal, Fund transfer for all financial transaction, updating beneficiary, ownership, power of attorney and address.
- Filling of all insurance claims with all relevant data, claims documentation & settlements.
- Preparing changes to life insurance policies including change of beneficiary, change of ownership and upgrade in amount or type of policy.
- Primary responsibility is to understand the work flow of the US based clients as per their Healthcare Management products.
- Sending beneficiary letters through Initial Death and Death audit transactions.
- Working on Imaging and Life cad tools.
- To work in a team or individual and take up the responsibilities.
- Writing test cases and scenarios as per the testing phases of project.
Education
Graduation -
PSIT College of Engineering
Kanpur06-2013
12th -
O.S.V.N Inter College
Kanpur06-2009
10th -
O.S.V.N Inter College
Kanpur06-2007
Skills
- Productivity: MS Office
- Insurance Tool: Life CAD, Imaging, AWD, WMA
- System: Window 98/2000/XP/Windows7/8/11, Cloud PC
- Other: Winweb, Black screen, Citrix
- Process auditing
- Quality assurance
- Access management
- User training
- Team collaboration
- Event coordination
Accomplishments
- I got the 5 Times Champ award through a client at DXC Technology
- I received the Collaboration Award twice at DXC Technology
- Organized seven trips and a team party in DXC
Hobbies and Interests
- Cooking
- Chess
- Drawing
Date Of Birth
- Date of birth: 11/12/91
Father's Name
Mr. Om Prakash Sharma
Languages
English
First Language
Hindi
Beginner
A1
Certification
- Six Sigma Green and Yellow Belt
Timeline
Associate Professional Business Process Services
DXC Technology
06.2019 - 07.2025
Data Support in ID Management Department
R1 RCM
11.2018 - 04.2019
Sr. Associate Executive
NTT Data
11.2015 - 09.2018
Graduation -
PSIT College of Engineering
12th -
O.S.V.N Inter College
10th -
O.S.V.N Inter College
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