Apoorv Tiwari
Lucknow
Summary
Seeking a position to utilize my skills and abilities in Data Handling that offers security and professional growth while being resourceful innovative and flexible.
Overview
2
2
years of professional experience
Work History
Operational Associate
CREDAX INDIA CAPITAL
Lucknow
12.2022 - 06.2023
- Fostered a positive work environment by promoting open communication channels between staff members at all levels
- Supported senior management in strategic planning initiatives, providing valuable insights on market trends and competitor analysis
- Assisted in the development of standard operating procedures to ensure consistency across all operations
- Managed vendor relationships to negotiate contracts, ensuring best value for products and services
- Developed key performance indicators to track operational success and drive continuous improvement efforts.
Content Writer
UP SARKARI NAUKARI
03.2022 - 02.2023
- Crafted SEO-friendly content for websites and blog posts to increase organic traffic
- Completed thorough research into assigned topics
- Adapted quickly to new topics and requirements, contributing significantly to the growth of the website.
Customer Support Executive
Techno Task Business Solutions
Lucknow
10.2021 - 10.2022
- Listened to customers' questions and concerns to provide answers or responses
- Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Education
Bachelor of Arts -
City Group Of Colleges
Lucknow12.2024
High School Diploma -
Rani Laxmi Bai Memorial School
Lucknow03-2021
Skills
- Business Development
- Operational Efficiency
- Schedule Management
- Typing
- Content Writing
Languages
Hindi
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Operational Associate
CREDAX INDIA CAPITAL
12.2022 - 06.2023
Content Writer
UP SARKARI NAUKARI
03.2022 - 02.2023
Customer Support Executive
Techno Task Business Solutions
10.2021 - 10.2022
Bachelor of Arts -
City Group Of Colleges
High School Diploma -
Rani Laxmi Bai Memorial School
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