Apoorva Ballu
Hanamkonda
Summary
Training Coordinator at Meazure Learning specializing in employee training, coaching and process improvement. Demonstrated success in enhancing collaboration and adaptability through engaging training programs. Strong interpersonal skills drive positive learning environments and elevate client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Training Coordinator
Meazure Learning
Hyderabad
04.2024 - Current
- As a Training Coordinator, I coordinated with the process trainers and later delivered training programs focused on employee development, process accuracy, and performance improvement.
- Led onboarding for new hires, facilitated refresher sessions, and created engaging training materials tailored to operational needs.
- Demonstrated strong team management and people-handling skills by guiding trainees, addressing learning challenges, and fostering a collaborative learning environment.
- Worked closely with team leads, managers to assess training impact, track progress, and support continuous improvement across teams.
Senior Process Associate
Examity
Hyderabad
09.2021 - 04.2024
- As a Senior Process Associate in online proctoring, I managed daily exam operations, ensured adherence to protocols, and supported junior proctors with training and guidance.
- I handled escalations, resolved real-time issues, and worked with cross-functional teams to ensure smooth and secure exam delivery, while maintaining the quality and very good client satisfaction percentages.
- In the absence of the team lead or supervisor, I assisted the team by resolving issues and suggesting appropriate troubleshooting steps, ensuring uninterrupted support and workflow.
Passenger Service Associate
GMR(Rajiv Gandhi International Airport)
Hyderabad
12.2018 - 01.2020
- As a Passenger Service Associate with airport staff, I was responsible for assisting passengers with terminal navigation, check-in support, and managing passenger flow at security and boarding areas.
- I provided special assistance to individuals with mobility or accessibility needs, and ensured a smooth and positive travel experience.
- Additionally, I served as a help desk assistant, handling calls from passengers, employees, and management to address queries, and provide timely support.
Education
Aviation -
Blue Rose Aviation Academy
Hyderabad01.2018
Diploma - EEE
VMR Polytechnic College
Warangal01.2018
SSC - 10th
Bharathi Vidhya Bhavan School
Warangal01.2015
Skills
- Interpersonal skills
- Ability to manage things independently
- Good coordination and facilitation skills
- Adaptable
- Communication Skills
- Flexibility
- Positive & Pleasant
- Self Confidence
- Hardworking
- Employee Coaching
- Multitasking
Languages
- English
- Telugu
- Hindi
Personal Details
- Father's name: Ballu Sambaiah
- Mother's name: Ballu Srilatha
- Date of birth: 09/07/1999
- Gender: Female
- Nationality: Indian
- Marital status: unmarried
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Certification
- Certification of teamwork strategies for Leaders
- Certification of conflict resolution
- Certification of communication skills for handling complaints
- Certificate of resilience and stress management
- Certification of develop empathy and gain influence by listening
Accomplishments
- I was the first one to get a job at the airport during my training at Blue Rose Aviation Academy
- Recieved Employee of the month when I was working in RGIA international airport
- Received Proctor of the Month three times when I was a process associate and senior process associate
- Received appreciations for my work as a training coordinator from team leads and managers
References
References available upon request.
Disclaimer
I do here declare that all the details mentioned above are true to the best of my knowledge.
Timeline
Training Coordinator
Meazure Learning
04.2024 - Current
Senior Process Associate
Examity
09.2021 - 04.2024
Passenger Service Associate
GMR(Rajiv Gandhi International Airport)
12.2018 - 01.2020
Aviation -
Blue Rose Aviation Academy
Diploma - EEE
VMR Polytechnic College
SSC - 10th
Bharathi Vidhya Bhavan School
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