Summary
Overview
Work History
Education
Skills
Languages
Work Availability
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Timeline
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Apoorva Mishra

Apoorva Mishra

Bengaluru

Summary

A personable learning and development specialist with over 7 years of experience. Expertise in identifying, planning, and delivering training programs for product, process, soft skills, behavioral skills, and communication improvement. Using training techniques to promote result-oriented competencies to have increased workplace performance.

Overview

7
7
years of professional experience

Work History

Assistant General Manager - L & D

Extramarks Education India Pvt Ltd
Bengaluru
09.2022 - Current
  • Designing and creating effective training solutions for B2B/B2C sales team(executives to top management) across geographies and actively working to increase efficiency expertise, and impact.Overlooking in house training facilities and equipment.
  • Preparing training program as per the trainee's needs;preparing the training manual & learning materials;preparing checklist of all the processes as well.
  • Monitoring the effectiveness of training programs through regular evaluation and feedback,making adjustments as necessary.
  • Creating and maintaining repositories and processes to help sales teams find relevant content like collaterals etc
  • Managing a team of L & D Professionals, providing guidance & coaching to ensure their success.

Senior Manager -L & D

Extramarks Education
Bangalore
09.2021 - 08.2022
  • Inspected completed work to drive quality, timeliness and company standards.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Collaborated with cross-functional team members to build and execute development plans.
  • Supported objectives, checkpoints and timelines, managing team members to meet project tasks and expectations.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Training Manager- L & D

Extramarks Education
Bengaluru
06.2019 - 08.2021
  • Coordinated with managers to identify skill or knowledge gaps and implement training needs.
  • Designed training schedules for new and existing employees.
  • Approved new training techniques and suggested enhancements to optimize existing training programs.
  • Consulted with senior leaders to develop and execute strategy and provide regular updates.
  • Implemented training improvements to achieve desired results.
  • Roleplay various scenarios with teams to build confidence in handling situations.
  • Discovered and implemented new learning techniques and industry best practices to drive learning through professional training.
  • Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means.
  • Benchmarked learning and development strategies using industry best practices.

Business Development (South)

Smart Storey LLP
Bengaluru
02.2019 - 05.2023
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Followed up with prospects through telephone calls and emails.
  • Created and improved business pipeline using cold and warm techniques.
  • Met with local business and community organizations to develop leads and generate business.
  • Attended meetings with clients and partners.
  • Tracked project updates and completion with shared spreadsheet.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Senior Business Development Executive

Byjus-Think & Learn Pvt Ltd
Bengaluru
06.2016 - 10.2018
  • Developed relationships with potential clients to gain momentum for account development opportunities.
  • Provided assistance to prospective clients to encourage high level of customer service.
  • Trained and managed team of 10 employees.
  • Led market research activities to gather business metrics, customer and market trends

Education

Post Graduation Diploma - Learning And Development

Indian Society For Training And Development
New Delhi
01.2023

Bachelor of Technology - Computer Science And Engineering

Quantum School of Technology
Roorkee
05.2016

Skills

  • Excellent soft skills and expertise in group facilitation along with proven problem solving skills
  • Possess strong interpersonal skills including attention to detail and time management skills
  • Exceptional written and verbal communication skills, including public speaking skills as well
  • Ability to work interdependently within a team
  • Good knowledge of Adult Learning Theory and best practices
  • Training and development skill
  • Excellent managerial techniques

Languages

English, Hindi
First Language

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Often you have to rely on intuition.
Bill Gates

Timeline

Assistant General Manager - L & D

Extramarks Education India Pvt Ltd
09.2022 - Current

Senior Manager -L & D

Extramarks Education
09.2021 - 08.2022

Training Manager- L & D

Extramarks Education
06.2019 - 08.2021

Business Development (South)

Smart Storey LLP
02.2019 - 05.2023

Senior Business Development Executive

Byjus-Think & Learn Pvt Ltd
06.2016 - 10.2018

Post Graduation Diploma - Learning And Development

Indian Society For Training And Development

Bachelor of Technology - Computer Science And Engineering

Quantum School of Technology

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Apoorva Mishra