Apoorva Patel
Delivery/Project Manager, CSM
Ahmedabad
Summary
- Experienced project manager with 6+ years of experience in managing and delivering complex projects. Proven track record of delivering projects on time, within budget, and with exceptional quality. Skilled in project planning, scheduling, budgeting, risk management, team leadership, and stakeholder communication. Possess strong analytical, problem-solving, and decision-making skills. Able to work effectively under pressure and adapt to changing project requirements.
- Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
- A customer oriented, multitask professional logical skills possesses rich experience of communicating with the vendor and clients.
- On site experiences for end-to-end project handover to client and UAT completion with detailed product understanding given to the client.
- Expert in identifying the requirements and in finding the system requirements.
- Strong domain knowledge of Fintech platforms, including digital payments, banking solutions, and financial services.
- Strong experience of Agile methodology.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Sr. Project Manager
DxFactor Solutions Pvt Ltd
Ahmedabad
01.2025 - Current
- Maintained schedules to meet key milestones at every project phase.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
- Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
- Planned, designed, and scheduled phases for large projects.
- Manage 3 projects simultaneously, with a total budget of around 2-2.5 Million Dollars.
- Handling various activities of project like information gathering, analyzing information gathered, documenting functional or business requirements along with core system base development.
- Led cross-functional teams in successful completion of multimillion-dollar projects, ensuring they met all scope, time, and budget requirements.
- Facilitated all sprint ceremonies to accommodate agile delivery process.
- Handling various activities of project like information gathering, analyzing information gathered, documenting functional or business requirements along with core system base development.
Delivery Manager
Civica India Limited
Baroda
08.2023 - 12.2024
- Oversaw customer quality metrics and implemented proactive measures to resolve issues and maintain satisfactory levels.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Managed resources effectively to avoid unnecessary delivery delays.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Negotiated and managed project budgets to achieve objectives efficiently.
- Provided regular project updates to stakeholders across all organizational levels.
- Monitored and documented project progress to ensure timely completion.
- Prepared and reviewed RAID logs to track risks, assumptions, issues, and dependencies, ensuring project deadlines were met.
- Evaluated key performance indicators (KPIs) to keep projects on track.
- Conducted capacity planning to optimize budget and scheduling constraints.
- Developed and implemented contingency plans to address potential risks.
- Executed changes in alignment with established change management procedures after conducting thorough impact analyses.
- Drafted project charters to formally initiate new projects.
- Managed resources efficiently to prevent delivery delays.
- Led daily operations of the delivery team, ensuring adherence to company policies and timelines.
- Engaged customers to understand business needs and identify opportunities for increased sales.
- Mentored junior team members to enhance their skills and career growth.
- Implemented risk mitigation strategies to minimize disruptions from unforeseen events.
Project Manager
Panamax Infotech LTD
Ahmedabad
10.2022 - 08.2023
- Planned, designed, and scheduled phases for large projects.
- Manage 3 projects simultaneously, with a total budget of around 2 Million Dollars.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Handling various activities of project like information gathering, analyzing information gathered, documenting functional or business requirements along with core system base development.
- Develop project plans, schedules, and budgets, and ensure that projects are delivered within scope, on time, and within budget.
- Identified plans and resources required to meet project goals and objectives.
- Scrum ceremonies and end to end agile implementation in project delivery.
- Capacity planning and Focus factor implementation not to overburden the team.
- Identify and manage project risks and issues, and develop contingency plans as needed.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Work with clients to define project requirements, and ensure that project deliverables meet client expectations.
- Lead cross-functional project teams, and ensure effective communication and collaboration among team members.
- Negotiated and managed third-party vendors related to project deliverables.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Project governance meetings and steering committee meeting with key stakeholders.
- Conduct project post-mortems, and identify lessons learned for future projects.
Senior Business Analyst/Project Manager
Einfochips Limited, An arrow company
Ahmedabad
11.2021 - 09.2022
- Resolved problems, improved operations and provided exceptional service
- Developed team communications and information for meetings
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Increased customer satisfaction by resolving issues
- Handled 4-5 calls per day to address customer inquiries and concerns
- Used coordination and planning skills to achieve results according to schedule
- Scheduling all sprint ceremonies in order to implement end to end scrum implementation
- Worked with customers to understand needs and provide excellent service
- Used Microsoft Word and other software tools to create documents and other communications
- Identified issues, analyzed information and provided solutions to problems
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Created plans and communicated deadlines to complete projects on time
- Reined in project costs while meeting key milestones
- Developed and initiated projects, managed costs, and monitored performance
- Modified and directed project plans to meet organizational needs
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Identifying RAID logs and provided mitigation plans.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
Project Manager
Panamax Infotech LTD
Ahmedabad
10.2020 - 11.2021
- Managed various project activities, including information gathering, analysis, documentation of functional/business requirements, and core system development.
- Successfully handled three projects simultaneously with a total budget of $2 million USD while ensuring timely and cost-effective delivery.
- Developed project plans, schedules, and budgets, ensuring projects remained within scope, on time, and within budget.
- Identified and managed project risks and issues, developing contingency plans as needed.
- Led cross-functional project teams, fostering effective communication and collaboration among stakeholders.
- Debugged issues, guiding teams through problem-solving processes.
- Assigned and managed daily tasks of technical personnel, ensuring milestone completion.
- Held regular technical team meetings to assess progress, address questions, and resolve challenges.
- Defined clear deliverables, roles, and responsibilities for staff members.
- Provided regular project progress reports to stakeholders.
- Worked closely with clients to define project requirements, ensuring deliverables met expectations.
- Planned and allocated resources and timelines to achieve project goals efficiently.
- Developed and initiated projects while managing costs, schedules, and performance.
- Led costing and budgeting efforts to optimize resource allocation.
- Maintained end-to-end responsibility for project success, ensuring GREEN status.
- Conducted project governance calls and steering committee meetings with key stakeholders.
- Adapted and directed project plans to align with organizational needs.
- Developed executive presentations and reports for senior management decision-making.
- Conducted project evaluations and process improvements to enhance efficiency.
- Worked with Scrum Teams and Product Owners to negotiate and define the minimum viable product (MVP) for delivery.
- Managed task execution and on-time delivery.
- Tracked and communicated team velocity and sprint/release progress to all teams and management.
Senior Software Engineer
Panamax Infotech LTD
Ahmedabad
05.2019 - 09.2020
- Communicate client’s business requirements by constructing easy- to-understand data and process models
- Engage client to gather software requirements/business rules and ensure alignment with development teams
- Providing estimation of project as well as requirement
- Conduct 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify client’s needs are met.
- Driving a solution set across development teams (primarily Development/Engineering, Revenue assurance and P & L ) through market requirements, product contract, and positioning
- Develop business architecture using requirements such as scope, processes, alternatives, and risks
- Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis
- Team handling and task allocation to team
- Updated Agile tracking systems to provide transparency on product and sprint backlogs
- Develop high-quality software design and architecture
- Identify, prioritize and execute tasks in software development life cycle
- Develop tools and applications by producing clean, efficient code
- Automate tasks through appropriate tools and scripting
- Review and debug code
- Perform validation and verification testing
- Collaborate with internal teams and vendors to fix and improve products
- Document development phases and monitor systems
- Ensure software is up-to-date with latest technologies.
- Created procedures for system monitoring, recovery, backup and optimization
Software Engineer
Panamax Infotech LTD
Ahmedabad
01.2017 - 04.2019
- Develops software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes
- Provides information by collecting, analyzing, and summarizing development and service issues
- Work on production issues as incidents
- Testing application with sonar testing, load testing and php unit testing
- Providing estimation of requirements
- MYSQL Query development
- Follows software development lifecycle
- Collaborate with other programmers to design and implement features
- Quickly produce well-organized, optimized, and documented source code
- Create and document software tools required by artists or other developers
- Debug existing source code and polish feature sets
- Contribute to technical design documentation
- Work independently when required
- Continuously learn and improve skills
- Attention to detail is essential and all tasks must be carried out to the highest standard.
Jr. Software Developer
Panamax Infotech LTD
Ahmedabd
11.2013 - 12.2016
- Attending and contributing to company development meetings
- Learning codebase and improving coding skills
- Writing and maintaining code
- Responding to requests from development team
- Conducting development tests
- Basic unit test case execution
- Working on minor bug fixes
- Contributed to daily scrum meetings with team updates.
- Coordinated with project management staff on database development timelines and project scope
Quality Analyst - Trainee
Panamax Infotech LTD
Ahmedabad
02.2013 - 10.2013
- Creating detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Track quality assurance metrics, like defect densities and open defect counts
- Manual testing of Admin Panel, Wen and Mobile Apps.
Education
S.S.C -
St.Xavier’s High School
Ahmedabad, GJ 07.2005 - 04.2006
H.S.C -
St.Xavier’s High School
Ahmedabad, GJ 06.2007 - 07.2008
Bachelor of Engineer (B.E) -
Gujarat Technological University
Ahmedabad, GJ 07.2008 - 07.2012
Skills
Software Development Lifecycle
Project Management
Requirements gathering
Risk mitigation planning
Decision Making
Agile Delivery
Scope management
Delivery Management
Stake Holder Management
Client relationship management
Cross-functional communication
Certification
CSM
Key Projects
- Mobifin (Project) - A Leading Mobile Payment Platform | Mobile Financial Services , Worked on development of admin panel and API of the project.
- Nobel (Africa, Guniea)
- Callnrom (USA)
- ButtonPay (India)
- IIT280 (Afghanistan)
- CRDB Bank – Agency Banking (Tanzania)
- Orbit (Syria)
- Dover Digital – CDS (USA)
- Dover Digital – Genesis (USA)
- Finnet - FinPay (Indonesia)
- LyCa Mobile - Lyfi Money - Neo bankking (UK)
- Tuvalu Telecom (Tuvalu)
- Election Management system - UK and Northern Ireland
- Fitness Project - Chuze Fitness - USA
Personality Traits
- Able to work independently and efficiently to meet tight deadlines.
- Possess problem-solving and decision-making skills.
- Strong investigation and analytical skills.
- Strong communication skills.
Technical Summary
- Strong MySQL Development Skill.
- Strong Application development skills in PHP.
- 5+ years of experience as Web Developer.
- Experience of Redis Cache implementation.
- Experience of REST and SOAP API
- Skill full knowledge of MYSQL Database.
- Deployment of Project on server.
- Expertise in Debugging code and defect solving.
- Experience of Software QA(Manual). Experience of SCRUM and Agile methodology.
Timeline
Sr. Project Manager
DxFactor Solutions Pvt Ltd
01.2025 - Current
Delivery Manager
Civica India Limited
08.2023 - 12.2024
Project Manager
Panamax Infotech LTD
10.2022 - 08.2023
CSM
11-2021
Senior Business Analyst/Project Manager
Einfochips Limited, An arrow company
11.2021 - 09.2022
Project Manager
Panamax Infotech LTD
10.2020 - 11.2021
Senior Software Engineer
Panamax Infotech LTD
05.2019 - 09.2020
Software Engineer
Panamax Infotech LTD
01.2017 - 04.2019
Jr. Software Developer
Panamax Infotech LTD
11.2013 - 12.2016
Quality Analyst - Trainee
Panamax Infotech LTD
02.2013 - 10.2013
Bachelor of Engineer (B.E) -
Gujarat Technological University
07.2008 - 07.2012
H.S.C -
St.Xavier’s High School
06.2007 - 07.2008
S.S.C -
St.Xavier’s High School
07.2005 - 04.2006
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