Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Projects
Timeline
Generic
Apoorva Sharma

Apoorva Sharma

Noida

Summary

Senior Business Analyst at Conduent with strong SQL skills and proven stakeholder management capabilities. Enhanced financial systems to improve reporting accuracy and resolve data quality issues. Experienced in data visualization and Agile methodologies, driving collaboration with cross-functional teams to implement effective solutions and support risk mitigation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

Conduent
Noida
08.2021 - Current
  • Gathered, analyzed, and documented business requirements through stakeholder communication and process analysis.
  • Establish and maintain a strong working relationship with key business partners and stakeholders.
  • Conducted root cause analysis of financial discrepancies, identifying and resolving data quality issues that impact reporting accuracy.
  • Led requirement gathering for system enhancements, bridging gaps between business users and technical teams.
  • Develop dashboards and analytical reports using tools like IBM Cognos, Looker Studio, management, and regulatory reporting.
  • Supported risk analysis and mitigation planning by generating insights from credit risk, market risk, and operational risk data.
  • Created and maintained documentation, including BRDs, FRDs, and user stories, for system enhancements and data migration projects.
  • Collaborated with cross-functional teams using Agile/Scrum methodology for financial product launches and process improvements.
  • Facilitate user acceptance testing (UAT), prepare test cases, and coordinate with QA teams to ensure solution quality.
  • Work closely with IT teams to design and implement solutions that align with business objectives.

Education

Bachelor of Technology - Computer Science

ANAND ENGINEERING COLLEGE
Agra
06-2020

Skills

  • SQL and SAP
  • Data analysis and visualization
  • IBM Cognos and Looker Studio
  • Financial analysis and reporting
  • Requirements gathering and documentation
  • Root cause and gap analysis
  • Agile methodology and risk assessment
  • Stakeholder management and collaboration
  • Problem solving

Websites

Accomplishments

  • Received an on-the-spot award from the team lead or manager for outstanding performance in analyzing and delivering highly critical reports

Certification

  • Data Visualization and Dashboard with Excel and Cognos - IBM-2024
  • Data Analyst Certification - IBM 2024

Projects

Life @ Work Connect

Overview: Redesigned digital interfaces for a financial wellness platform to improve user engagement and operational efficiency

Key responsibilities

  • Led cross-functional requirement-gathering sessions with financial product stakeholders to define key user experience and interface enhancement goals
  • Conducted impact analysis of UI/UX changes on financial user journeys, identifying bottlenecks, and proposing data-backed improvements
  • Partnered with development and QA teams to manage implementation, conduct interface testing, and ensure alignment with compliance and performance benchmarks
  • Tracked and documented changes using Agile tools, ensuring timely delivery and stakeholder alignment

Spin termination – DB domain

Overview: unified three legacy financial benefit plans into a single streamlined structure, optimizing payout processes for lump-sum participants

Key responsibilities

  • Facilitated detailed requirement elicitation from finance, compliance, and operations teams to guide plan consolidation strategy
  • Utilized advanced SQL to extract, validate, and analyze plan data, ensuring accuracy and regulatory alignment in the unified structure
  • Conducted root cause analysis on data anomalies, and worked with ETL developers to resolve data pipeline issues
  • Coordinated UAT with cross-functional stakeholders to ensure seamless integration and transition with zero disruption to participant payments

Alpha

Overview: Integrated a new participant population into three distinct financial plans, each designed with tailored benefits to address specific risk profiles and investment strategies

Key responsibilities

  • Defined business and functional requirements in collaboration with actuarial and compliance teams
  • Queried large financial datasets using SQL to generate insights, validate eligibility criteria, and guide benefit structure design
  • Led testing coordination with developers and QA to ensure data integrity, rule-based eligibility processing, and regulatory compliance
  • Produced detailed business documentation for audit trails and stakeholder reporting

Timeline

Senior Business Analyst

Conduent
08.2021 - Current

Bachelor of Technology - Computer Science

ANAND ENGINEERING COLLEGE

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Apoorva Sharma