APOORVA SHARMA
Gurgaon
Summary
Elite Legal Professional with 7+ years pioneering gaming law, regulatory compliance, and trust & safety operations across India and international jurisdictions (APAC, EMEA, NORAM, LATAM). Currently working in legal operations for India's largest gaming platform (50M+ users) with a zero regulatory penalties track record. Proven success in securing ₹50+ crore in asset protection, winning high-stakes litigation including Delhi High Court injunctions and John Doe orders against 400+ infringing parties, and implementing India's first AI-powered legal frameworks. Experienced in global law enforcement liaison, GDPR compliance, cross-border data privacy, and international risk mitigation. Recognized as part of the IBLJ In-house Counsel Team of the Year 2024 and multiple award winner for outstanding impact.
Overview
8
8
years of professional experience
Work History
Manager – Legal / Nodal Officer
Junglee Games India Pvt. Ltd.
10.2023 - Current
- Company Overview: Indian subsidiary of Flutter Entertainment
- Serve as Lead Legal Counsel for all gaming brands across India, overseeing law enforcement escalations, player disputes, regulatory compliance and responsible gaming framework for 10M+ active users.
- Successfully got the MEITY blocking order under Section 69A IT Act lifted through strategic government outreach.
- Lead player dispute resolution across Consumer Courts, District & Session Courts, and High Courts; achieved 95% success rate.
- Mitigated player disputes through in house resolution.
- Assisted grievance and customer support team in responding to complicated player escalation and ensured they do not result into litigation.
- Implemented enhanced Responsible Gaming features and acted as Legal POC for Responsible Gaming Practices.
- Secured interim injunction from the Delhi High Court in high-stakes trademark litigation against a think tank.
- Obtained John Doe order against 400+ infringing parties/links for brand protection.
- Won restraining order preventing harassment of directors and defamation on social media.
- Represented company before CID Karnataka and SIT CID Telangana in high-profile investigations with national media attention, securing favorable closure.
- Assisted in development of Skill vs Chance AI litigation tool and state-specific legal databases, trained AI systems on precedents.
- Built an AI-powered Contract information retriever that fetches all essential information from Contracts in seconds, boosting team productivity.
- Drafted comprehensive policy framework including law enforcement protocols, law enforcement policy, dawn raid guidelines, escalation matrices, privacy policy / privacy notice and responsible gaming policies.
- Drafted contracts with high stakes involving crucial negotiation.
- Handling end to end IPR portfolio of the Company and opposing any infringing marks.
- Advised business on product launch / changes and responsible gaming framework.
- Ensuring the compliance with GDPR and DPDP Act.
- Responded to 91CrPC / 94 BNSS notices, takedown notices, appeared in courts / police station for statement recording leading to successful closure of the cases.
Public Safety & Law Enforcement Response Specialist (APAC)
Uber
01.2019 - 10.2023
- Processed 5000+ emergency data requests across APAC, EMEA, NORAM, and LATAM with 100% compliance.
- Responded to data requests from law enforcement across the world.
- Handled high stakes cases leading to resolution.
- Also responded to 91CrPC notices, appeared in courts / police station for statement recording leading to successful closure of the cases.
- Designed standardized legal response templates for India & South Asia, improving efficiency by 40%.
- Trained multi-regional teams achieving 90% error reduction and 100% policy adherence.
- Achieved 80% risk mitigation through proactive legal advisory and cross-functional collaboration.
- Led AI integration projects for triage automation and data request handling.
- Liaised with 1000+ law enforcement officers across multiple jurisdictions, enabling safe arrests and crime resolution.
- Drafted the data sharing policy and law enforcement response policy.
Legal Associate
ILF Advocates
07.2018 - 12.2018
- Due-diligence, Mergers & Acquisition.
Legal Executive
Krishnomics Legal
03.2018 - 06.2018
- Company due-diligence and secretarial compliances.
Education
B.COM - LL.B - Business Hons.
Nirma University
Ahmedabad, Gujarat04-2016
MBA - Digital Finance and Banking
Jindal Global University
03-2023
LL.M - AI and Emerging Technology
Jindal Global University
Generative AI Mastermind Course -
Outskill
08.2025
Generative AI Foundations Program -
Microsoft
08.2025
CIPP/ASIA -
IAPP
01.2024
Human Trafficking Prevention Training - Uber Edition
IAHTI
01.2021
Company Secretary Professional -
ICSI
01.2015
Skills
- Online Gaming Regulations
- Player Dispute Resolution
- Responsible Gaming Frameworks
- Gaming License Compliance
- Skill vs Chance Analysis
- AI Tools
- Player disputes
- Player litigation
- Law Enforcement Liaison
- IPR Litigation
- Brand Protection
- Data Privacy Compliance
- DPDP Act and GDPR compliances
- Trust & Safety Operations
- Legal Drafting
- Contract Negotiation
- Contract Drafting
- Legal Product Advisory
- Legal Advisory
- Legal AI Implementation
- Cross-functional Team Leadership
- Legal Risk Assessment
- Risk Mitigation
- Policy Development
- Policy Implementation
- Government Relations
- Regulatory Outreach
- Crisis Management
- AI Legal Research Tools
- Case Management Software
- Litigation Analytics
- ATS Optimization
- AI Contract Retriever Tool
- Microsoft Office Suite
- Salesforce
- Zendesk
- JIRA
- SQL
- Confluence
- Chronicle
- Voyager
Awards AND Recognition
- IBLJ In-house Counsel Awards, Team of the Year 2024 (Media, Entertainment & Sports Category)
- Top Rookie Award Q4 2024, Outstanding impact
- Top Rookie Award Q4 2023, Exceptional first-quarter performance
- LE Operations Cultural Norm Award, 2021, 2, for handling complex data request and doing outstanding work.
KEY ACHIEVEMENTS & METRICS
Secured ₹50+ crore asset protection through successful litigation strategies, Zero regulatory penalties maintained across all gaming operations under supervision, 95% success rate in player dispute resolution and court proceedings, Processed 10,000+ legal requests with 99.8% compliance accuracy across platforms, Reduced legal response time by 60% through AI implementation and process optimization, Successfully managed legal operations for 50M+ user base across multiple gaming verticals. Successful outreach with I4C, MEITY, CID and Other Law Enforcement.
Notable Publications and Thought Leadership:
- Corporate Citizenship Beyond Philanthropy, Ethics and Corporate Social Responsibility Journal
- Double Taxation Avoidance Agreement Impact, Published at SSRN
- Legal AI Implementation Case Study, Internal Flutter Entertainment Global Presentation
INTERNATIONAL EXPERIENCE & GLOBAL COMPETENCIES
- Led legal operations and law enforcement liaison across APAC, EMEA, NORAM, and LATAM regions while at Uber, ensuring 100% compliance with cross-border data privacy and regulatory frameworks.
- Experienced in GDPR and global data protection laws, ensuring lawful data processing and international compliance alignment.
- Coordinated with global legal, IPR, and financial crime teams at Flutter Entertainment (UK HQ) on high-stakes, multi-jurisdictional matters.
- Managed urgent legal escalations with law enforcement agencies worldwide, enabling safe arrests and risk resolution in multiple countries.
- Drafted legal policies and frameworks adaptable to both Indian and global gaming compliance standards.
- Extensive exposure to cultural and regulatory differences in online gaming laws across multiple jurisdictions.
EDUCATION & CERTIFICATIONS
- LL.M in AI and Emerging Technology, Jindal Global University, 2024-2025 (Ongoing)
- MBA - Digital Finance and Banking, Jindal Global University, 2020-2022, 5.25/8
- B.COM - LL.B (Business Hons.), Nirma University, 2011-2016, 7.89/10 (Distinction)
- Generative AI Mastermind Course, Outskill, 08/01/25
- Generative AI Foundations Program, Microsoft, 08/01/25
- CIPP/ASIA (Pursuing), IAPP, 2024
- Company Secretary Professional, ICSI, 2015 (Professional 1st Module)
- Human Trafficking Prevention Training, IAHTI (Uber Edition), 2021
Timeline
Manager – Legal / Nodal Officer
Junglee Games India Pvt. Ltd.
10.2023 - Current
Public Safety & Law Enforcement Response Specialist (APAC)
Uber
01.2019 - 10.2023
Legal Associate
ILF Advocates
07.2018 - 12.2018
Legal Executive
Krishnomics Legal
03.2018 - 06.2018
B.COM - LL.B - Business Hons.
Nirma University
MBA - Digital Finance and Banking
Jindal Global University
LL.M - AI and Emerging Technology
Jindal Global University
Generative AI Mastermind Course -
Outskill
Generative AI Foundations Program -
Microsoft
CIPP/ASIA -
IAPP
Human Trafficking Prevention Training - Uber Edition
IAHTI
Company Secretary Professional -
ICSI
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