Apoorva Srivastava

Commercial Lines - North

• Commercial lines business development through cross-sell.
• Responded promptly to client inquiries via phone, email, or other forms of communication.
• Guiding the team for driving commercial lines business and training them for the same.
• UW support - Issuance, preparing quotes.
• Working with various departments for smooth functioning.
• Provided mentorship and coaching to staff members throughout the region as needed.
• Managed client accounts, resolving any issues or conflicts in a timely manner.
• Provided training and guidance to new team members on client servicing procedures.
• Organized and attended meetings with clients to discuss their needs and expectations.

Commercial Lines - Smart Market North

• Commercial lines business development from agents and brokers.
• Guiding the team for driving commercial lines business and training them for the same.
• UW support - Issuance, preparing quotes.
• Working with various departments for smooth functioning.

Bancassurance - Affinity

• Looking after two types of relationships - Mortgage and Gold Loan partners.
• Generate business from channel partners of various branches.
• Refresher training, reward and recognition activity with channel.
• Support and train inactive branches to start business.

• Sales & Business Development, Territory growth, Market expansion, Strategic market positioning of products, Team building & T&D, Business and Channel development, Relationship management Strategic sales planning
• Thrive in dynamically changing environments with proven ability to represent the company & company's strategic vendors & channel partners.
• Significant Attainment -
• Achieved Bahubali award to develop new business from Amit Jain and Anurag Jain (Co-Founder).

• Customer centric approach for establishing Strategic relationship-building.
• Establishing contact with Agents, vendors, and business associates.
• Utilizing resources and motivating team.
• Decision making, timely decisions, Customer Mapping.

• New dealership started & achieved target 50-60 lacs.
• Successful development of a process-oriented system from future perspective.
• Training and development did different activities to generate database and business and tie-up with new & used car dealers.
• Significant Attainment -
• In just a short span of time, acquired 10% of growth in targeted market.

• Helping to build good customer relations, recruiting staff and doing appraisals & audits of the unit.
• Arranging staff meetings, Training, and development
• Handling complaints and queries (from customers and staff).
• Financial responsibilities, Arranging promotional events.
• Significant Attainment -
• Five times judged in green parameters, a sample base calling directly done by Toyota call centers.
• Secured Good positions in Dealer evaluation survey India (DESI).
• Participated in Toyota CR skill contest & always secured first & second position at zonal level.
• Selected for TKM CR basic & Advance level training at zonal level.

• Handled Advertising for business promotion.
• Admission Handling
• Office Management, liaising with outside agencies
• Operation Management

• Handled Advertising for business promotion.
• Admission Handling
• Office Management, liaising with outside agencies
• Operation Management

• Handled Advertising for business promotion.
• Admission Handling
• Office Management, liaising with outside agencies
• Operation Management

• Sales target achievement & Target allocation to the Team members.
• Promote and Prioritize sales strategies
• Responsible for all Dealers/DSA's/Agent's marketing services.
• Responsible to develop a process-oriented system.
• Developed & managed all agencies / vendor development & their management.
• Recruit trained & monitored the team.
• Achieve the company's short term & long-term goals.
• Manage prestigious accounts as well as look for new business opportunities.
• Significant Attainment -
• A significant growth by 200 % in assigned territory in just six months' time.
• Reactivated the non-performing dealers.
• Opened new Agencies, resulting in higher revenues, renewals/rollovers.
• Transformed the total business into online mode from manual at dealers/agents point.