Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

APOORVA TYAGI

Meerut

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-oriented Senior Project Engineer with four years of experience designing and implementing CCB projects. Detail-oriented team player with strong organizational skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Consultant

HCL Tech
Noida
07.2023 - Current
  • Drafted comprehensive reports and presentations to senior management that outlined key findings and recommendations
  • Analyzed complex data sets to identify patterns and trends, providing actionable insights for clients
  • Conducted customer interviews to better understand their needs and identify areas for improvement
  • Worked on batch monitoring with team and fixed batch related issues.
  • Collaborated with cross-functional teams to develop and implement a new process for TO-DOs project , analyzed customer feedback to identify areas of improvement and make recommendations to enhance customer satisfaction.
  • Also assisted the incident team to work on the open tickets when required by creating RCA's based on analysis and creating JIRA bug.

Senior Project Engineer

Wipro
Greater Noida
12.2019 - 07.2023
  • Working as CCB-MDM Developer for NRGi
  • Hands-on experience in development of CCB structure, IWS creation, 4 GL scripting (plug-in script, service script, BPA script), BO, Zone, UI map, market messages solution, service program, algorithms, config tool
  • Hands-on experience in making reads (scalar, interval, estimated), sync processing, VEE rules, BO in MDM
  • Well versed with phases of development and Go Live
  • Developed different components/Changes for Customer Services like Dunning Process, Reopen Process, Landlord service, start-stop service
  • Business Process Documents (BPDD) were produced for number of project-related webservices and flows
  • Involved in testing of CCB/MDM application version upgrade activity and rigorously tested and fixed errors for DEV, UAT, and PreProd environments for both CCB and MDM.

Software Engineer

PreProdwebservicesconfigNRGiWipro
Bangalore
03.2019 - 10.2019
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations
  • Assisted in Power BI project
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
  • Worked with customers for needs analysis.

Education

Master of Technology - Information Technology

BITS Pilani - Pilani

Bachelor of Science - Computer Science

D.N Degree College - Meerut

Senior Secondary School - Science

Kalka Public School - Meerut

Secondary School -

Kalka Public School - Meerut

Skills

Microsoft Office

C

SQL

HTML

Oracle CCB

Oracle C2M

Oracle MDM

JIRA

Java

Power BI

SAP BO

Websites

Certification

  • Oracle Utilities Customer Cloud Service 2022 Certified Implementation Professional, 09/2022
  • Oracle Cloud Platform Application Integration 2019 Certified Associate, 09/2020

Accomplishments

  • Honored by Account Delivery Head with "Responsive Me Award"
  • Presented with the "Habit Flagbearer-Building Trust Award" by the Project Manager.
  • Awarded by General Manager with "Trial Blazer Award"
  • Worked as tester for multiple topgear projects like EHC (Oman).
  • Used JIRA as Test Management tool to report, plan, track, defect management to manage all our project developments.
  • Delivered public presentations/status deck every Friday to provide plans and updates on projects in client call.
  • Assessed scope and requirements to assist with project design determinations.
  • Adhered to timelines to meet quality assurance targets.
  • Managed projects effectively to deliver finished work on time.

Timeline

Consultant

HCL Tech
07.2023 - Current

Senior Project Engineer

Wipro
12.2019 - 07.2023

Software Engineer

PreProdwebservicesconfigNRGiWipro
03.2019 - 10.2019

Master of Technology - Information Technology

BITS Pilani - Pilani

Bachelor of Science - Computer Science

D.N Degree College - Meerut

Senior Secondary School - Science

Kalka Public School - Meerut

Secondary School -

Kalka Public School - Meerut

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APOORVA TYAGI