Apoorvaa Arora
Kharghar
Summary
As an HR Manager with extensive experience in recruitment, policy implementation, and payroll management, I have successfully overseen talent acquisition, developed and executed comprehensive HR policies, and managed payroll processes. My responsibilities have included structuring incentives based on company profits, organizing engaging 'Fun Fridays,' and managing company social media platforms like LinkedIn and Instagram. I have also handled employee lifecycle processes, including onboarding, performance tracking, and retention strategies, ensuring a positive and productive work environment. I am adaptable and eager to bring my expertise to different industries, always open to learning and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources Manager
PRUDENT ASSET INDIA PVT LTD
NAVI MUMBAI KHARGHAR
10.2024 - Current
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Assisted in employee recruitment, hiring and interview processes.
- Created job postings, tracked applicants and maintained applicant database.
- Scheduled meetings with employees to address concerns and grievances.
- Identified, screened and interviewed potential employees.
HR MANAGER
ZOMONO KUBHTA PVT LTD
CHANDIGARH
06.2024 - 09.2024
- Manage international recruitment processes to support global operations and compliance.
- Ensure employee understanding of international trade regulations, customs compliance, and shipping protocols.
- Oversee training programs on export-import documentation, logistics, and foreign trade practices.
- Collaborate with cross-functional teams to optimize supply chain efficiency and employee performance.
- Implement policies for compliance with export control laws and foreign trade regulations.
- Developed and implemented HR strategies to improve employee engagement and retention.
- Drafted job descriptions based on current roles within the organization.
HR MANAGER
USAT SOLUTIONS PVT LTD
CHANDIGARH
03.2024 - 06.2024
- Oversee recruitment and onboarding processes, ensuring alignment with company needs.
- Manage employee relations and address workplace conflicts to maintain a positive environment.
- Implement performance management systems, and conduct regular appraisals.
- Ensure compliance with labor laws, and update HR policies as needed.
- Develop strategies for employee engagement, retention, and professional development.
- Provided HR consultation services to leadership and department heads.
- Scheduled meetings with employees to address concerns and grievances.
HR MANAGER
ADVANCE SHIPMENT INCORPORATION LTD
CHANDIGARH
06.2023 - 03.2024
- Oversee all employee-related practices, such as recruitment, termination, benefits, and retirement plans, and employee relations.
- Conceive and implement a professional HR development plan to ensure high productivity and regulatory compliance.
- Monitor regulatory changes, and ensure their proper implementation in the company's practices.
- Supervise day-to-day administrative operations to maintain and reinforce good communication with all operations employees.
- Draft and maintain HR paperwork, and keep track of data entry using HRIS.
- Recommend improvements to policies and practices to ensure the HR department operates according to industry standards.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Assisted in employee recruitment, hiring and interview processes.
- Completed day-to-day duties accurately and efficiently.
CUSTOMER SERVICE REPRESENTATIVE
PGEIN PVT LTD
CHANDIGARH
05.2022 - 05.2023
- Working in the Lead Generation department to cater to leads for sales.
- Help new and exciting customers with complaints and questions, and provide an appropriate solution.
- Provide information about products and services.
- Manage large amounts of incoming calls.
- Identify and assess the customer's needs to achieve satisfaction.
- Handling inbound calls, outbound calls, and feedback calls.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Intern
MAP MY TRAVEL
Zirakpur
01.2021 - 06.2021
- Learned ticket booking, itinerary planning.
- How to apply for a tourist visa, travel insurance, and forex.
- How to apply for a new passport and travel documents.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Worked with cross-functional teams to achieve goals.
Intern
HOTEL TAJ
Chandigarh
07.2019 - 12.2019
- Learned to operate the 'ORION' PMS and the joining procedure for employees and trainees.
- Maintained attendance, salary, staff meal budget, along with co-curricular activities.
- Experienced in selecting, recruiting, and orienting employees.
- Maintained accurate records of all activities performed throughout internship period.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelors of Airlines, Travel & Tourism, Hospitality Management - Airlines, Tourism Management, Human Resources
Punjabi University
Patiala01.2021
XII - Commerce
Floradale Public School
Sri Ganganagar01.2016
X -
Don Bosco School
Mumbai, Maharashtra01.2014
Skills
- Proficient command of the English language
- MS Office
- Leadership skills
- Team player
- Social media handling
- Multitasking and organization
- Team collaboration
- Professionalism and etiquette
Certification
Makeup artist certified course, 2016
Languages
English
First Language
Timeline
Human Resources Manager
PRUDENT ASSET INDIA PVT LTD
10.2024 - Current
HR MANAGER
ZOMONO KUBHTA PVT LTD
06.2024 - 09.2024
HR MANAGER
USAT SOLUTIONS PVT LTD
03.2024 - 06.2024
HR MANAGER
ADVANCE SHIPMENT INCORPORATION LTD
06.2023 - 03.2024
CUSTOMER SERVICE REPRESENTATIVE
PGEIN PVT LTD
05.2022 - 05.2023
Intern
MAP MY TRAVEL
01.2021 - 06.2021
Intern
HOTEL TAJ
07.2019 - 12.2019
Bachelors of Airlines, Travel & Tourism, Hospitality Management - Airlines, Tourism Management, Human Resources
Punjabi University
XII - Commerce
Floradale Public School
X -
Don Bosco School
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