Apra Yadav
Senior Consultant
New Delhi
Summary
Certified SAFe Agilist (6.0) and CSM with 3.5 years of dedicated Agile facilitation experience and 7.5 years overall in software development. Proven ability to optimize Scrum ceremonies, bridge stakeholder-team communication, and drive successful project delivery through process improvements and effective conflict resolution. Eager to leverage strong organizational and problem-solving skills to excel as a Scrum Master, fostering continuous improvement and team collaboration.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Scrum Master
Capgemini Technology Services
New Delhi
01.2022 - Current
- Orchestrated and optimized all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives), ensuring productive, focused sessions that drove team alignment and consistent sprint progress.
- Fostered team motivation and accountability, proactively identifying and resolving impediments, bottlenecks, and conflicts to enable seamless collaboration between the development team, Product Owner, and stakeholders.
- Facilitated high-impact Scrum ceremonies, resulting in improved velocity, enhanced sprint goal achievement, and better team cohesion.
- Partnered with Product Owners to manage Agile artifacts (Product Backlog, Sprint Backlog, Burndown Charts), ensuring alignment with strategic goals. Utilized JIRA and Confluence for streamlined delivery, transparency, and team coordination.
- Coached multiple Scrum teams on Agile principles and best practices, driving maturity, improved output, and reduced cycle time through tailored Scrum implementations.
- Expertly resolved complex project-level impediments, minimizing delivery disruptions and accelerating execution timelines.
- Established and maintained sustainable team velocity, refining and enforcing a clear Definition of Done (DoD) to improve product quality and accountability.
- Led cross-functional collaboration to prioritize backlog items (stories, defects) and streamline bug resolution, aligning deliverables with business value and timelines.
- Facilitated Scrum of Scrums (SoS) to manage cross-team dependencies and sync ART-level progress, working closely with the Release Train Engineer (RTE) to ensure program-wide alignment.
- Applied diverse estimation and prioritization techniques (e.g., Poker, First of five, Relative sizing, T-shirt sizing, MoSCoW) to improve planning accuracy and delivery efficiency across teams.
- Developed standardized artifact templates (User Stories, Defects, DoR, DoD) across Agile tools, enhancing clarity and consistency within teams.
- Proficient in modern development practices, including GitHub, and CI/CD principles to support continuous improvement and delivery pipelines.
Business Development Ex. -Online Sales
Bloomsbury Publishing India
New Delhi
03.2020 - 01.2022
- Managed creation and delivery of monthly Front List and analysed their online sales.
- Fixing prices, discounts and combination of titles for better penetration into customers.
- Worked closely with Amazon Team and Flipkart Team and also leveraged their portals for enhancing online sales.
- Collaborated with sales and marketing departments to support business objectives and client acquisitions.
- Investigated and addressed business development challenges to proactively mitigate problems.
- Facilitated collaboration with online sales platforms like Cloudtail, Snapdeal and Firstcry for generating revenue.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Social Media Analyst
City Montessori School
Lucknow
08.2019 - 03.2020
- Enhanced social media following of CMS Group by manifolds.
- Developed engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
- Managed social media team members, including copywriters and other content creators, by overseeing their work and offering guidance or direction.
- Audited and analysed social media presences, including digital advertising costs and returns.
- Analysed social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
Business Analyst
Genpact India
Gurugram
01.2016 - 04.2017
- Executing MIS Reporting around 70+ (Reports) from coding to production for CareCredit and Synchrony Financial Clients with 100% accuracy and 100% on time delivery.
- Automated some reports using Lean methodology which resulted in decrease of manual hours that spent on reports.
- Working on Adhoc and Change Requests for new Markets in CareCredit and Retail Banking.
- Analyzing performance of industries in CareCredit like Cosmetic, Dermatology etc. with metrics like Applications, Accounts, Practices Opened and Closed, Cross-shop sales.
- Redesigned dashboards with KPI`s, Graphs using Excel, SAS and VBA which resulted in time saving for client to take decision.
Pre-Sales Consultant
Proactive Data System
New Delhi
05.2015 - 12.2015
- Understanding needs of client from Development perspective.
- Person of trust for customer and maintain good relationship with them.
- Sound knowledge of technology, domain, and trade.
- Efficiently provided after-sales services to more than 20 clients namely- Adidas, Tata Sky, India TV, Thomson digital, etc.
Education
MBA - Operations & International Business
Amity International Business School
Noida 05.2013 - 05.2015
Bachelor of Technology - Computer Science & Engineering
Hindustan College of Science & Technology
Uttar Pradesh 07.2009 - 05.2013
Tools
JIRA
ServiceNow
Figma
Confluence
MS Office
SQL
SAS
SKILLS
Agile Methodologies (Scrum, Kanban)
Scrum Ceremonies Facilitation
Sprint Backlog Management
Product Backlog Refinement
Stakeholder Communication & Management
Conflict Resolution & Problem Solving
Change Management
Agile Project Management Tools
Design Management Tools (Figma, Adobe Creative Suite)
Time Management & Prioritization
Metrics & Performance Tracking
Timeline
Scrum Master
Capgemini Technology Services
01.2022 - Current
Business Development Ex. -Online Sales
Bloomsbury Publishing India
03.2020 - 01.2022
Social Media Analyst
City Montessori School
08.2019 - 03.2020
Business Analyst
Genpact India
01.2016 - 04.2017
Pre-Sales Consultant
Proactive Data System
05.2015 - 12.2015
MBA - Operations & International Business
Amity International Business School
05.2013 - 05.2015
Bachelor of Technology - Computer Science & Engineering
Hindustan College of Science & Technology
07.2009 - 05.2013
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