Sales leader with a proven record at SM Herbal's, achieving 10x sales growth and significantly expanding client base. Specializes in strategic business development and budget management, driving innovation and employee development. Skilled in problem-solving and streamlining operations to enhance profitability through effective sales strategies.
Overview
7
7
years of professional experience
Work History
Head of Sales Department
SM Herbal's
Noida
04.2024 - Current
Added more than 30+ new clients from domestic and international market and sales is 10x now
Spearheaded territory expansion efforts, securing contracts with high-value clients in previously untapped regions.
Reduced employee turnover rates by fostering a positive work environment that prioritized employee growth and development.
Championed continuous improvement initiatives aimed at refining departmental processes for increased operational efficiency.
Nurtured long-lasting relationships with industry influencers, resulting in valuable referrals and partnership opportunities.
Collaborated with cross-functional teams to develop innovative product offerings tailored to customer needs.
Held one-on-one meetings with sales team members to identify selling hurdles, and offered insight into the best remedy.
Streamlined the sales pipeline with a focus on improving lead generation, prospecting, and closing techniques.
Enhanced profitability by developing pipelines, utilizing marketing, and sales strategies.
Sr. Manager-Study Abroad
Vasnaani Education Pvt. Ltd
Noida
04.2023 - 04.2024
Expanded the study abroad division, growing the team to 30+ members.
Established partnerships with 25+ universities and 8+ B2B collaborators, streamlining processes for efficient operations across the organization.
Designing and implementing comprehensive training programs to enhance employee capabilities. Driving efficiency through process optimization and performance improvement strategies.
Listening to pitches from the team and coordinating with them for the acquisition of new clients via cold-calling and using marketing research techniques.
Engage in business discussions with the customer to understand the customer's business Environment
Enhance team productivity by implementing performance management systems and conducting regular training sessions
Maintain compliance with all applicable legal and regulatory requirements, conducting regular audits to ensure adherence to ethical practices and achieving a 100% compliance rating
Coordinate with the sales and marketing teams to ensure alignment on target markets, messaging, and goals so that we can enroll more universities on our platform
Manage the budget for lead generation campaigns, ensuring efficient allocation of resources for maximum ROI
Establish and maintain relationships with vendors and third-party service providers for lead-generation tools and services
Cultivating a positive and growth-driven workplace culture to ensure employee satisfaction and retention. Encouraging innovation, professional development, and continuous learning within the team.
Held monthly meetings to create business plans and workshops to drive successful business.
Provided strong leadership to enhance team productivity and morale.
Ensuring all application requirement are met and document's are complete.
Ensuring student get end-to-end support from my team throughout the student's journey.
Head of the Department-Study Abroad
Affinity Education Pvt. Ltd
Noida
02.2023 - 04.2023
Proficient in handling the entire student journey, including admissions, visa processing, accommodation, and operational support.
Managed the complete admission process for students applying to universities in the USA, UK, Ireland, and Canada.
Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity
Promoted a positive work environment by fostering open communication channels between team members at all levels within the organization.
Developed and executed strategic plans for achieving departmental goals, leading to significant business growth.
Increased customer satisfaction by streamlining service delivery processes and implementing quality control measures.
Improved employee morale and productivity through effective leadership and communication strategies.
Collaborated with cross-functional teams to drive innovation and maximize overall organizational performance.
Head Coach
Leverage Edu Pvt Ltd
04.2022 - 02.2023
Managed the complete admission process for students applying to universities in the UK, Ireland, and ANZ.
Achieved a 30% year-over-year revenue growth by implementing strategic initiatives and optimizing processes.
Pioneered the development of the UK & Ireland Study Abroad segment, expanding its reach and impact.
Proficient in handling the entire student journey, including admissions, visa processing, accommodation, and operational support.
Connecting with universities so that they can come to our platform for more admissions
Increased overall team proficiency by using educational drills and activities.
Enhanced customer satisfaction and loyalty through seamless service delivery and result-driven solutions.
Assistant Manager
Ceasefire Industries Ltd.
12.2018 - 01.2022
Successfully managed monthly and annual targets and successfully achieved the internal promotional schemes of the company
Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Reviewed constantly the customer feedback and then suggested ways to improve processes and customer service levels
Maintained a cordial relationship with existing clients and generated a high revenue business for the company
Developed new service offerings based on detailed and documented insights into the market and client needs
Improved customer satisfaction by addressing and resolving complaints promptly.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Generated repeat business through exceptional customer service.
Improved operational efficiency by adopting new technology for inventory management.
IT Associate Supervisor – Officer level at SM Retail Inc. – SM Retail Headquarters: MSPG (Multi-services Payment Gateway Bills Payment) IT Application SupportIT Associate Supervisor – Officer level at SM Retail Inc. – SM Retail Headquarters: MSPG (Multi-services Payment Gateway Bills Payment) IT Application Support