Summary
Work History
Education
Skills
Timeline
Generic

April Paul

Quincy

Summary

Proven Manager at Sds Oil, adept in team leadership and customer service, successfully enhanced customer satisfaction and resolved staff conflicts through effective problem resolution and active listening. Demonstrated adaptability and organizational skills, ensuring high-quality service and a safe, professional environment.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Work History

Manager

Sds Oil
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

GED - Business

State of Indiana High School Equivalent
Westville, IN
04.1988

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Active listening
  • Interpersonal relations
  • Organizational skills
  • Multitasking Abilities
  • Attention to detail
  • Adaptability and flexibility
  • Positive attitude
  • Problem resolution

Timeline

Manager

Sds Oil

GED - Business

State of Indiana High School Equivalent
April Paul