April Tucker
Alexandria
Summary
Dynamic Patient Access Lab Representative with expertise in venipuncture and a strong commitment to patient care at Community Hospital Anderson. Proven ability to ensure accurate data collection and maintain HIPAA compliance while fostering collaborative relationships with healthcare teams. Recognized for exceptional attention to detail and effective communication skills in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Patient Access Lab Rep
Community Hospital Anderson
06.2014 - Current
- Collecting and verifying patient and insurance demographics, securing pre-certifications and/or pre-notifications for patient services, collection of co-pay and deposits prior to services and providing financial assistance to patients.
- Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records. High level of accuracy and attention to detail.
- Demonstrated knowledge of medical terminology, infection control procedures, quality assurance support and data entry and retrieval.
- Work collaboratively with healthcare providers and patient support departments to ensure a high quality of service.
Sales Associate
Maurices
04.2013 - 01.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Phlebotomy
Ivy Tech Community College
Anderson, IN06-2014
Skills
- Venipuncture expertise
- Order of draw
- Specimen handling
- Patient care
- HIPAA compliance
- Blood culture collection
- Pediatric phlebotomy
- Geriatric phlebotomy
- Quality control
- Infection control
- Recording data
- Communication
- Proper labeling
- Time management
- Multitasking Abilities
- Attention to detail
- Organizational skills
- Phlebotomy technician (NCPT)
Timeline
Patient Access Lab Rep
Community Hospital Anderson
06.2014 - Current
Sales Associate
Maurices
04.2013 - 01.2014
No Degree - Phlebotomy
Ivy Tech Community College
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