Campaign Manager
Luxury Escapes Pvt Ltd
10.2022 - Current
- Develop and maintain regional expertise to add value to campaigns and partnerships
- Work closely with Sales team members to ensure negotiated deals can functionally be fulfilled
- Guide and support Partners throughout onboarding, production, in market and post campaign stages
- Collect from Partner and correctly store all campaign assets and data required for
- Content and compliance purposes
- Manage the production process and liaise with internal and external stakeholders to deliver within target SLAs
- Responsible for ensuring all administrative tasks, including Admin setup, booking calendar setups and channel manager connections are completed at a high level of quality
- Troubleshoot setup issues prior to escalation o Schedule, launch, extend and adjust campaign validity dates
- Ensure the digital campaign page is compliant with regulatory requirements and consumer standards through adherence to the compliance framework and processes
- Liaising with Partner for approval on campaign page
- Supporting Partners, Customer Sales, Customer Service and Finance as the first point of contact for escalated enquires throughout the lifetime of a campaign
- Inventory management of live campaigns to maximize revenue opportunity, ongoing adjustments for life of open calendar bookings
- Conduct post campaign reports to communicate results with Partner and further build regional expertise
