Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Senior Software Team Lead
Teamware Solution Pvt Ltd.
Bangalore
12.2021 - 05.2023
Met project scope and delivery dates by planning optimal testing schedules.
Managed multiple projects simultaneously while adhering to strict deadlines.
Validated that all changes made met customer requirements prior to deployment.
Documented, triaged, and managed defects in software, and worked with developers to facilitate timely resolutions.
Verified the functionality of new features and bug fixes by running manual tests.
Analyzed product requirements, user stories, and design documents to create effective test strategies.
Created detailed reports outlining the status of all tested applications at the end of each cycle.
Provided feedback on usability issues encountered during testing sessions.
Checked software programs for usability, functionality, and design issues.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Senior Software Tester
Serene Corporation
Pune
05.2013 - 03.2014
Met project scope and delivery dates by planning optimal testing schedules.
Managed multiple projects simultaneously while adhering to strict deadlines.
Validated that all changes made met customer requirements prior to deployment.
Documented, triaged, and managed defects in software, and worked with developers to facilitate timely resolutions.
Verified the functionality of new features and bug fixes by running manual tests.
Analyzed product requirements, user stories, and design documents to create effective test strategies.
Created detailed reports outlining the status of all tested applications at the end of each cycle.
Provided feedback on usability issues encountered during testing sessions.
Checked software programs for usability, functionality, and design issues.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Software Tester
Xavient Software Solutions
Noida
11.2004 - 05.2012
Validated that all changes made met customer requirements prior to deployment.
Verified the functionality of new features and bug fixes by running manual tests.
Provided feedback on usability issues encountered during testing sessions.
Checked software programs for usability, functionality, and design issues.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Computer Applications - Computer Science
Lead Talent Acquisition (Manager -RPO) at Teamware Solutions a division of Quantum Leap Consulting Pvt. LtdLead Talent Acquisition (Manager -RPO) at Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd
Support Engineer at Teamware Solutions (A Division of Quantum Leap Consulting Pvt. Ltd.,)Support Engineer at Teamware Solutions (A Division of Quantum Leap Consulting Pvt. Ltd.,)