Music
Apurv Sharma
Team Lead – Operations At PartsAvatar.ca
Gurgaon
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Team Lead – Operations at PartsAvatar.ca
Partsavatar
Gurgaon
04.2021 - Current
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
- Evaluated suppliers to maintain cost controls and improve operations.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.
- Coached team members and seniors in techniques necessary to complete job tasks.
- Directed and supervised team of 10 engaged in training and development.
- Created SOP for processes.
- Reduce dprocesses bottlenecks.
Purchase Officer (Trainee)
Asian Aerosol
Vapi
03.2023 - 04.2023
- Maintained strong supplier relationships, ensuring product quality and timely deliveries.
- Reduced lead times with strategic procurement planning and timely supplier communication.
- Coordinated with internal stakeholders to ensure timely delivery of materials for production schedules or other project needs.
- Conducted risk assessments on potential suppliers to ensure business continuity and protect company interests.
Operations Executive
Vedantu
Bangalore
08.2020 - 02.2021
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
- Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
- Reduced operational costs through the identification of inefficiencies and implementation of cost-saving measures.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Established best practices for various processes within the organization, contributing to the overall efficacy and success of operations.
Education
BBA - Marketing
Narsee Monjee Institute of Management Studies
Bangalore04.2020
Skills
Trend tracking
Marketing knowledge
Operations Management
Coaching and Mentoring
Stakeholder Management
Customer Focus
Excel
SAP
Tableau
Sortly
Asana
Email communication
Creating SOP
Logistics Management
Strategic Sourcing
New Vendor Setup
ERP
Interests
Timeline
Purchase Officer (Trainee)
Asian Aerosol
03.2023 - 04.2023
Team Lead – Operations at PartsAvatar.ca
Partsavatar
04.2021 - Current
Operations Executive
Vedantu
08.2020 - 02.2021
BBA - Marketing
Narsee Monjee Institute of Management Studies