Apurvasinh Mahida
Halol
Summary
Results-driven retail specialist with a successful history at Apple, demonstrating excellence in sales performance and customer engagement. Strong skills in inventory management and team leadership, with a track record of training staff and enhancing product visibility through strategic initiatives. Dedicated to achieving performance goals and nurturing customer relationships.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Ivenus
12.2023 - 11.2025
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service and sales techniques.
- Coordinated inventory management, including restocking and organization.
- Addressed customer inquiries and resolved issues effectively.
- Implemented visual merchandising standards to enhance product displays.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Delegated work to staff, setting priorities and goals.
Sales Expert
Apple
04.2018 - 12.2023
- Apple champion +
- Engaged customers by providing exceptional service and product knowledge.
- Demonstrated Apple products, highlighting features and benefits to enhance customer experience.
- Handled customer inquiries and resolved issues efficiently through active listening.
- Coached junior employees on best practices for lead generation, prospecting, cold calling.
Pramoter
Vivo
10.2016 - 02.2018
- Provided product knowledge to customers about features, benefits, and quality of products.
- Demonstrated product knowledge to customers and provided advice on selection of merchandise.
- Maintained product knowledge to respond to customer questions and make suggestions.
Activity Team Leader
oppo
05.2016 - 11.2016
- Built strong base of loyal customers through friendly interactions and professional engagement.
- Led daily team meetings to discuss project progress and priorities.
- Completed day-to-day duties accurately and efficiently.
Activity promoter
vivo
03.2015 - 05.2015
- Engaged customers through product demonstrations and interactive promotions.
Education
12 sci. -
CBSE board
01.2011
BBA - Marketing Management
D. Y. Patil University
Skills
- Sales
- Inventory management
- Employee training
- Sales analysis
- Customer service
- Team leadership
- Customer relationship management
- Retail operations
- Goals and performance
- Customer experience
- Staff supervision
- Team building and leadership
- Sales growth
- Staff management
- Sales expertise
- Collaboration
- Communication
- Creativity
- Passion for key performance indicators
Languages
- English
- Hindi
- Gujarati
Extracurricular Activities
Active participation in sports especially playing cricket.
Hobbies and Interests
- Listening music
- Reading
- Smart work
Disclaimer
I hereby declare that all the entries, statements made are complete and correct to my knowledge and belief.
Mobile Numbers
- 8735945283
- 8128696867
Personal Information
- Father's Name: Hitendrasinh Mohaabatsinh Mahida
- Date of Birth: 08/15/93
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Languages
English
Intermediate (B1)
B1
Hindi
Advanced (C1)
C1
guy
Native
Native
Certification
Apple champion plus
Timeline
Assistant Store Manager
Ivenus
12.2023 - 11.2025
Sales Expert
Apple
04.2018 - 12.2023
Pramoter
Vivo
10.2016 - 02.2018
Activity Team Leader
oppo
05.2016 - 11.2016
Activity promoter
vivo
03.2015 - 05.2015
12 sci. -
CBSE board
BBA - Marketing Management
D. Y. Patil University