Experienced and effective Business Development Manager pursuing masters in business management, bringing forth valuable industry experience and having passion for creating impact through marketing strategy and customer-centric approach. Adept in relationship building and customer engagement, spearheaded initiatives that significantly expanded the client base and enhanced customer satisfaction.
Additionally, collaborating effectively with teams, drove marketing strategies and performance improvements, showcasing a unique blend of empathy and strategic social media skills to achieve notable business growth.
Relationship Management
Time Management
Teamwork and Collaboration
Customer Engagement
Social Media Marketing
Conflict Management
Active listening and empathy
Cross-selling techniques
Up-selling techniques
MS Office
Customer Relationship Management
My hobbies have been more than just pastimes—they have been invaluable teachers, shaping me into a well-rounded individual with a wide range of skills and experiences. Cooking, traveling, and singing continue to enrich my life, bringing joy, fulfillment, and personal growth along the way. They helped me acquire valuable skills such as time management, attention to detail, flexibility, and adaptability. Cooking, in particular, has been a source of stress relief for me, allowing me to express my creativity and foster innovation in the kitchen. Furthermore, my passion for traveling has exposed me to diverse cultures and cuisines, expanding my knowledge and appreciation for different ways of life.
Brand and Product Management
Customer Relationship Management
Advanced Diploma in Computer Application (ADCA)