Summary
Overview
Work History
Education
Skills
Timeline
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Apurva Khadamkar

Site Reliability Engineer
Pune,Maharashtra

Summary

Microsoft-certified engineering professional with 7+ years of experience specializing in Azure PaaS, Site Reliability Engineering (SRE), and AI-driven cloud solutions. Proven expertise in designing scalable architectures, leading SRE transformations, optimizing cloud costs, and implementing AI-based automation. Strong communicator with a consistent record of driving innovation, reliability, and efficiency in cloud-native environments.

Overview

7
7
years of professional experience

Work History

SRE (Site Reliability Engineering) Lead

Accenture
01.2024 - Current
  • Piloted and scaled Ecolab's first-ever SRE initiative; transitioned from a one-team pilot to two full-scale SRE teams managing mission-critical cloud operations.
  • Developed centralized alerting via Azure Alerts and custom Alert Management Dashboards, improving MTTR and visibility.
  • Automated App Service scaling using Azure Runbook to reduce downtime and cut operational costs.
  • Designed and deployed Azure Health Models to monitor and visualize service reliability across 15+ services.
  • Enabled Auto Heal, Health Checks, and API Autoscaling to strengthen fault tolerance.
  • Spearheaded Agentic AI for SRE, building agents to autonomously detect 500 errors and service degradations.
  • Built an Application Uptime Dashboard for SLA adherence and leadership visibility.
  • Led service retirement programs with smooth transitions and zero production impact.
  • Implemented Azure SRE AI Agents, closely worked with Microsoft team to give feedbacks on the user experience

L3 Support & Problem Management Engineer

Accenture
06.2023 - 06.2025
  • Handpicked for the L3 team to stabilize high-impact modules (Asset Harvester, Inventory) with over 1000+ open bugs.
  • Defined and executed a root cause-driven triage strategy, significantly reducing recurring issues.
  • Became the project SME for Azure Databricks, especially in Inventory Calculations.
  • Partnered with field reps for real-world issue reproduction, deepening understanding of system-ground interaction.
  • Built knowledge bases and resolution workflows adopted by broader support teams.

Senior Software Analyst

Accenture
05.2021 - 06.2025
  • Led the .NET Core 3.1 migration for critical services using Azure Functions and WebJobs.
  • Contributed to modularizing solutions into reusable digital products, enabling plug-and-play for new business divisions.
  • Developed C# utilities to automate data validation and backend operations.
  • Owned Azure DevOps planning, sprint structuring, and delivery coordination.

Software Analyst

Accenture
12.2019 - 06.2025
  • Designed and implemented No Reflow feature, saving onboarding costs and reducing data reprocessing overhead.
  • Built scalable ingestion architecture using Azure Functions, WebJobs, Cosmos DB, Blob Storage, and Service Bus.
  • Developed Cosmos DB Change Feed triggers to handle real-time ingestion use cases.
  • Mentored junior developers and drove architectural improvements across ingestion pipelines.

Associate Software Developer

Accenture
06.2018 - 06.2025
  • Developed core APIs and notification engines for the paid "Omni" service.
  • Participated in exception triage calls to facilitate rapid resolution and root cause analysis.

Education

B.E - Electronics & Telecommunication

MIT
Pune
04.2001 -

Skills

Azure PaaS, Azure Functions, Azure WebJobs, Azure App Services, Azure API Management, Azure Cosmos DB, Azure Service Bus, Azure Event Hub, ADF, Azure Data Lake, Azure Blob Storage, Azure Redis Cache, App Insights, Azure Monitor, Azure Advisor, Azure DevOps, C#, SQL, NET Core, NET Framework, Power BI, Git, Visual Studio, Agile (Scrum), SDLC, CI/CD, SRE Practices

Timeline

SRE (Site Reliability Engineering) Lead

Accenture
01.2024 - Current

L3 Support & Problem Management Engineer

Accenture
06.2023 - 06.2025

Senior Software Analyst

Accenture
05.2021 - 06.2025

Software Analyst

Accenture
12.2019 - 06.2025

Associate Software Developer

Accenture
06.2018 - 06.2025

B.E - Electronics & Telecommunication

MIT
04.2001 -

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Apurva KhadamkarSite Reliability Engineer