Singing
Hi, I’m
APURVA SHIVAM
Online Business Manager
Dhakoli, Zirakpur,Punjab
Summary
Client-focused Business Manager and Team Leader offering diverse experience to Global clients in business management and project coordination. Commended for innovation and creative problem-solving to address business challenges and efficiently to meeting goals. Decisive and analytical with 7 years of assisting clients with financial planning processes and assessing financial data.
Overview
7
years of professional experience
4
years of post-secondary education
Work History
Wishup Technology Private LimitedNew Delhi, New Delhi
Global Online Business Manager
06.2022 - Current
Job overview
- Researched topics and events to support supervisor's work agenda and projects.
- Introduced higher standards for customer service and increased efficiency by streamlining operations for International Clients.
- Analyzed and compiled data to prepare comprehensive reports for management.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
Muthoot Finance LimitedPanchkula, Haryana
Relationship Executive
12.2018 - 06.2022
Job overview
- Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
- Supported branch using customer management and new lead generation, resulting in 72% increase in business over 3 years.
- Managed internal operational standards and productivity targets for gold loans.
- Increased revenue by assisting with operations management, sales and marketing efforts.
- Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
ICICI BankPatiala, Punjab
Senior Officer
03.2018 - 11.2018
Job overview
- Oversaw branch operations and workflow for consistency.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Managed and opened over 50 checking, saving and line of credit accounts.
Equal MineralsPanchkula, Haryana
Assistant Manager
08.2015 - 02.2018
Job overview
- Monitored cash intake and deposit records.
- Completed regular inventory counts to verify stock levels.
- Reviewed sales and gross profit report to assess company efficiency.
Education
S.D. College, Sector, Panjab UniversityChandigarh
Master of Business Economics from Business Economics
01.2013 - 05.2015
S.G.G.S College, Panjab UniversityChandigarh
Bachelor of Commerce from Finance
03.2011 - 04.2013
Skills
Team leadership and collaboration
Interests
Reading
Timeline
Global Online Business Manager
Wishup Technology Private Limited
06.2022 - Current
Relationship Executive
Muthoot Finance Limited
12.2018 - 06.2022
Senior Officer
ICICI Bank
03.2018 - 11.2018
Assistant Manager
Equal Minerals
08.2015 - 02.2018
S.D. College, Sector, Panjab University
Master of Business Economics from Business Economics
01.2013 - 05.2015
S.G.G.S College, Panjab University
Bachelor of Commerce from Finance
03.2011 - 04.2013
Software
GSuite
Trello
Mondaycom
MS Office (Excel, Powerpoint, Pivot Table etc)
Zapier
Canva
ClickUp
Freshbooks
Similar Profiles
Astha ShuklaAstha Shukla
Online Business Manager at Wishup Technology Private LimitedOnline Business Manager at Wishup Technology Private Limited
Anjali D'SylvaAnjali D'Sylva
Online Business Manager at Wishup Technology Pvt. Ltd.Online Business Manager at Wishup Technology Pvt. Ltd.
Sayali ArekarSayali Arekar
HR Executive at Smartpaddle Technology Private Limited (BIZONGO)HR Executive at Smartpaddle Technology Private Limited (BIZONGO)