Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

APURV PRAKASH SINGH

CHENNAI

Summary

Dynamic Senior Client Partner at ACCESS HEALTHCARE PVT LTD with expertise in claim denial resolution and revenue recovery. Proven track record in enhancing workflows and improving claim approval rates through effective communication and problem-solving. Skilled in EHR systems and training development, driving team success and client satisfaction.

Overview

6
6
years of professional experience

Work History

Senior Client Partner

ACCESS HEALTHCARE PVT LTD
Chennai
06.2022 - Current

PROJECT - NICKLAUS

  • Experienced Senior Client Partner specializing in Denial Management, Eligibility & Authorization within the Revenue Cycle Management (RCM) domain.
  • Proficient in analyzing and resolving claim denials, insurance eligibility issues, and authorization discrepancies to optimize revenue recovery. Skilled in working with EHR/EMR systems, payer portals, and billing software to streamline workflows and improve claim approval rates.
  • Known for attention to detail, problem-solving abilities, and effective communication in collaborating with cross-functional teams to enhance revenue cycle efficiency.
  • Developed training materials for new staff members on how best to interact with customers.
  • Coached, developed and motivated team to achieve revenue goals.

Process Associate

COGNIZANT PVT LTD
CHENNAI
07.2019 - 04.2022

Project - BREG

Process Associate with experience in Denial Management within the Revenue Cycle Management (RCM) domain. Proficient in analyzing and resolving claim denials, identifying root causes, and working on appeals and reconsiderations to ensure maximum reimbursement. Skilled in handling insurance follow-ups, payer communications, and AR aging reports to improve cash flow.

2 .Project-RNDC

Process Associate with experience in Label Creation and Master Data Management (MDM) tools at RNDC (Republic National Distributing Company). Skilled in creating, updating, and maintaining product labels while ensuring compliance with industry standards and regulatory requirements. Proficient in handling MDM tools for data entry, validation, and accuracy checks, ensuring seamless product information management. Adept at collaborating with cross-functional teams, including compliance, operations, and IT, to streamline label creation processes.

Relationship Manager

INDIAFILINGS PVT LTD
Chennai
04.2019 - 06.2019
  • Relationship Manager with experience in Trademark Registration, Business Incorporation, and GST Compliance at IndiaFilings. Proficient in guiding clients through the company registration process, trademark filing, and GST compliance, ensuring seamless legal and regulatory adherence. Skilled in client consultation, documentation review, and regulatory filings, helping businesses establish and protect their brand identity. Adept at handling client queries, coordinating with legal teams, and providing end-to-end business compliance solutions.

Education

Bachelor of Science - Physics

SRM UNIVERSITY
CHENNAI
05-2018

Skills

  • Claim denial resolution
  • Authorization management
  • Revenue recovery
  • EHR/EMR systems
  • Data analysis
  • Client consultation
  • Training development
  • Effective communication
  • Problem solving
  • Client interaction
  • Computer skills
  • Teamwork and collaboration
  • MS office

Languages

Hindi
First Language
English
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2

Affiliations

Process Improvement Initiatives – Optimized any workflow, reduced claim denials, or enhanced revenue processes.
Training & Mentorship – Trained new hires or assisted in process transitions.
Client Handling & Relationship Management – Directly interacted with clients or resolved their issues.

Timeline

Senior Client Partner

ACCESS HEALTHCARE PVT LTD
06.2022 - Current

Process Associate

COGNIZANT PVT LTD
07.2019 - 04.2022

Relationship Manager

INDIAFILINGS PVT LTD
04.2019 - 06.2019

Bachelor of Science - Physics

SRM UNIVERSITY
APURV PRAKASH SINGH