Aradhana Singh
Business Analyst
Ghaziabad
Summary
- Results-driven
- Business Intelligence Analyst
- With
- 8+ years of experience
- In
- Data analytics, business intelligence, and process automation
- . Proficient in
- SQL, Power BI, Tableau, Python, and cloud technologies
- To transform raw data into actionable business insights. Managed
- 135+ client projects
- enhancing decision-making, customer engagement, and revenue growth. Experienced in
- Agile methodologies, project management, and KPI dashboards
- . Seeking opportunities in
- Germany, Ireland, or the Netherlands
- To apply business analytics expertise.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Business Analyst Manager
Auzar
11.2022 - Current
- Enhanced decision-making capabilities with detailed reports and visualizations, providing valuable insights to executive leadership.
- Mentored junior analysts, providing guidance on best practices and fostering a culture of continuous learning.
- Innovated new business models and strategies by conducting rigorous market research, staying informed of industry trends and emerging technologies.
- Analyzed complex data sets to identify trends and opportunities for process improvement.
- Facilitated workshops for stakeholders to gather requirements, establish priorities, and define project scopes effectively.
- Improved operational efficiency by streamlining business processes and implementing automation solutions.
- Led change management initiatives to minimize disruptions during periods of organizational transformation.
- Spearheaded the development of an enterprise data strategy, ensuring data quality and accessibility across all departments.
- Utilized advanced statistical techniques for predictive modeling, informing future strategies based on historical trends.
- Established strong relationships with vendors, negotiating favorable contracts that provided cost savings without sacrificing quality or service levels.
- Conducted in-depth competitor analyses to uncover potential threats and opportunities within the market landscape.
- Championed a customer-centric approach, collaborating closely with stakeholders to understand their needs and deliver tailored solutions.
- Provided expert consultation on strategic planning efforts, contributing valuable industry knowledge and analytical expertise.
- Reduced costs and maximized profitability by conducting thorough financial analyses and identifying areas for optimization.
- Developed comprehensive project plans to ensure timely delivery of high-quality results.
- Evaluated the effectiveness of current systems, recommending upgrades or replacements as necessary to support evolving business needs.
- Managed a team of analysts, fostering collaboration and promoting professional growth.
- Collaborated with cross-functional teams to implement company-wide initiatives aimed at driving business growth.
- Optimized resource allocation through capacity planning exercises, balancing workload distribution among team members while considering individual skill sets and availability.
- Managed life cycle replacement of hardware and software.
- Coordinated secure system access of users to various department systems and platforms.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Oversaw development and implementation of improvements to support network operations.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Implemented and maintained technology and software budget.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Enhanced decision-making capabilities with detailed reports and visualizations, providing valuable insights to executive leadership.
Business Intelligence Analyst
Eircom
11.2021 - Current
- Increased customer retention by 20% through advanced analytics and predictive modeling
- Developed SQL-based customer segmentation models, boosting targeted sales by 18%
- Created interactive Power BI dashboards, enabling real-time tracking of customer trends and churn rates
- Automated reporting workflows in SQL and Power BI, reducing manual data processing time by 40%
- Provided business insights that improved customer support efficiency by 15% through enhanced response strategies
Senior Business Associate
Jabra
02.2018 - 07.2019
- Led €2M in new business revenue by optimizing sales forecasting models using SQL and Power BI
- Implemented Tableau-based revenue tracking, improving executive decision-making on key performance indicators
- Reduced customer churn by 25% through enhanced customer engagement analytics
- Designed predictive models to analyze customer purchasing patterns, increasing upsell revenue by 10%
- Integrated CRM analytics with business intelligence dashboards, enhancing visibility into customer lifecycle metrics
Business Operations Analyst
Ginger Webs
06.2015 - 02.2018
- Managed 135+ ERP/CRM implementations, streamlining workflows for SMEs and MSMEs
- Automated HRMS processes, reducing payroll processing time by 40%
- Developed Tableau dashboards for supply chain management, cutting costs by 30%
- Led cross-functional teams in defining and deploying ERP enhancements tailored for small and mid-sized enterprises
- Developed detailed process documentation for software integrations, improving adoption and reducing training time by 35%
Education
Postgraduate Diploma - Business Analytics
Dublin Business School
Dublin 01.2019 - 1 2021
Bachelor’s - Computer Science Technology
APJ Abdul Kalam University
01.2012 - 1 2016
Skills
SQL (PostgreSQL, MySQL, SQL Server)
Python (Pandas, NumPy)
Power BI
Tableau
JIRA
API Integration
ERP/CRM Systems
Cloud Platforms (AWS, Azure)
Data Visualization
Business Intelligence
Data Analytics
Process Automation
KPI Dashboards
Agile & Scrum
Project Management
Customer Success & Retention
Risk Analysis
Certification
PMP (Project Management Professional), In Progress
Timeline
Business Analyst Manager
Auzar
11.2022 - Current
Business Intelligence Analyst
Eircom
11.2021 - Current
Postgraduate Diploma - Business Analytics
Dublin Business School
01.2019 - 1 2021
Senior Business Associate
Jabra
02.2018 - 07.2019
Business Operations Analyst
Ginger Webs
06.2015 - 02.2018
Bachelor’s - Computer Science Technology
APJ Abdul Kalam University
01.2012 - 1 2016