Aradhana Singh
Assistant System Analyst
Bangalore
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Certificates
Work History
Assistant System Analyst
Tata Consultancy Services Ltd.
Bangalore
03.2022 - Current
- Monitored ServiceNow for incidents and problems, analyzed issues, and recommended appropriate solutions for application and system integration
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Designed long-term solutions for application bugs and minor functionality enhancements.
- Coordinated the release process for new software releases, reviewing development release packages before production deployment.
- Established and maintained working relationships with business teams and management.
- Proven ability to develop and implement creative solutions to complex problems.
- Learned and adapted quickly to new technology and software applications.
- Applied effective time management techniques to meet tight deadlines.
Sales Officer
Kellogg's India Pvt Ltd.
Kolkata
10.2020 - 03.2022
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Formulated and presented innovative strategies to stakeholders to build successful sales plans.
- Collaborated with channel partners to identify and qualify mutually rewarding sales and business opportunities.
- Identified and qualified new distributors to increase market share in key territories.
- Researched target market and identified customers' unique needs to suggest suitable products.
- Supervised, trained and mentored staff of 8, resulting in consistent team achievement.
- Performed complex data analysis on millions of data points to identify market potential for product to increase the sale of low selling SKUs leading to 31% territory growth.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Developed root cause reports to address problems with customer conversions, successfully revealing insights that boosted conversions by 36%
- Has been awarded with Best performer in East region consecutively for Nov’21 & Dec’21
Education
MBA - Marketing And Analytics
KIIT School of Management
Bhubaneswar 07.2018 - 05.2020
BTech - Electronics And Telecommunication Engineering
KIIT University
Bhubaneswar 07.2014 - 04.2018
Skills
Technical Analysis
Teamwork and Collaboration
Excellent Communication
Problem Solving
Data Analysis
Data Visualization
Certification
Data Science from Board Infinity (1 year)
Projects
1. Created Excel Dashboard on Kellogg’s sales dataset with 2 billion data records to determine the potential & identify gaps.
2. Created Data Visualization using Tableau dashboard on Olympic Dataset (2000-12) from Kaggle.
Timeline
Assistant System Analyst
Tata Consultancy Services Ltd.
03.2022 - Current
Sales Officer
Kellogg's India Pvt Ltd.
10.2020 - 03.2022
MBA - Marketing And Analytics
KIIT School of Management
07.2018 - 05.2020
BTech - Electronics And Telecommunication Engineering
KIIT University
07.2014 - 04.2018