ARADHYA MISHRA
Prayagraj
Summary
Dynamic professional with extensive experience in technical support and inventory management at Amazon FBA. Proven ability to enhance team performance through innovative problem-solving and effective user training. Skilled in cloud services and customer relationship management, consistently delivering exceptional service and optimizing operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Amazon FBA
Network backend support
work form home
07.2025 - Current
- Managed inventory levels across multiple channels, ensuring optimal stock levels for Amazon FBA, eBay, and Walmart.com.
- Tracked and reconciled orders from online vendors, including Amazon and FedEx, to maintain accurate order fulfillment.
- Provided technical support to customers regarding their queries about deploying applications on Amazon Web Services.
- Managed attendance records using staff attendance application.
- Assisted in developing e-learning modules, enhancing remote training initiatives for improved employee onboarding.
1920 Help Line UP Goverment
TL
Prayagraj police line
11.2024 - 03.2026
- Delivered exceptional service and attention to customers during face-to-face interactions and phone conversations.
- Presented innovative ideas and solutions that improved team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
Full stack web development
The website maker
New Delhi
04.2023 - 04.2024
- Completed internship program, contributing to website development and enhancing user experience in New Delhi.
- Provided technical support to users, resolving issues via phone and email to improve user satisfaction.
- Diagnosed and resolved hardware and software issues efficiently.
- Conducted training sessions for new users on system features.
- Tested network connections for proper functionality and speed optimization.
- Installed anti-virus protection on all company devices.
- Configured computers, laptops, printers, and other peripherals for users.
- Developed training materials for end users, facilitating efficient use of IT services and improving onboarding process.
Education
NIVA BUPA HEALTH INSURANCE
IRDAI (Insurance Regulatory And Development Author
PRAYAGRAJ04-2025
FULL STACK DEVELOPMENT
BOARD
02-2024
Bachelor of Computer application -
Prof. Rajendra Singh (Rajju bhaiya) University
prayagraj01-2024
Intermediate -
Bal Vikas intermediate College
01-2022
High school -
Bal Vikas intermediate College
01-2021
Diploma in Financial Accounting -
Sushant IT college
01-2020
DIPLOMA IN COMPUTER APPLICATION -
Maa Institute of Computer Education
01-2019
Skills
- Windows support
- Desktop support
- Application support
- Troubleshooting
- Ticketing tools
- Asset management
- Installation of Windows OS
- Software installation
- Network maintenance
- LAN management
- Remote software installation
- Preventive maintenance
- Login issue resolution
- Password reset
- VPN troubleshooting
- Experience with ticketing systems
- Coordination with vendors
- Inventory management
- Technical support
- Cloud services
- Order tracking
- Customer relationship management
- Team leadership
- Problem solving
- User training
- Amazon FBA
- Performance improvement
- Web development
Languages
- Hindi
- English
- Hindi
Personal Information
- Father's Name: Chandra Uday Shankar Mishra
- Mother's Name: Anupama Mishra
- Date of Birth: 04/09/03
- Gender: Male
- Marital Status: Unmarried
Certification
IRDAI (Insurance Regulatory and Development Authority of India)
Accomplishments
1920 HEPL LINE MAHA KHUMBH
Timeline
Amazon FBA
Network backend support
07.2025 - Current
1920 Help Line UP Goverment
TL
11.2024 - 03.2026
Full stack web development
The website maker
04.2023 - 04.2024
NIVA BUPA HEALTH INSURANCE
IRDAI (Insurance Regulatory And Development Author
FULL STACK DEVELOPMENT
BOARD
Bachelor of Computer application -
Prof. Rajendra Singh (Rajju bhaiya) University
Intermediate -
Bal Vikas intermediate College
High school -
Bal Vikas intermediate College
Diploma in Financial Accounting -
Sushant IT college
DIPLOMA IN COMPUTER APPLICATION -
Maa Institute of Computer Education