To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
years of professional experience
9
years of post-secondary education
3
Languages
Work History
DOLPHIN HOTEL
HOSTESS
10.2016 - 3 2017
Job overview
Developed long term relationship with customers to increase opportunities for repeat business
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
VYTLA RESIDENCY
FRONT OFFICE MANAGER
07.2018 - 04.2020
Job overview
Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Maintained a clean and organized work environment, promoting a professional image of the hotel to guests.
TEAM LEADER
FLIPKART
07.2022 - 01.2024
Job overview
Participated in regular meetings with senior leadership to provide updates on team progress
Maintained positive working relationship with staff and management
Monitored daily workflow to ensure adherence to established policies and procedures
Assigning works to staff for smooth operations
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Education
Bhasyam Public School
SSC
05.2011 - 05.2012
Narayana College
Intermediate
04.2012 - 05.2014
Alliance Institute Of Hotel Managament
BHM
06.2014 - 05.2017
Andhra University
MBA
07.2020 - 05.2023
Skills
Polite with Every One and Good Team Member
Timeline
FLIPKART
TEAM LEADER
07.2022 - 01.2024
Andhra University
MBA
07.2020 - 05.2023
FRONT OFFICE MANAGER
VYTLA RESIDENCY
07.2018 - 04.2020
HOSTESS
DOLPHIN HOTEL
10.2016 - 3 2017
Alliance Institute Of Hotel Managament
BHM
06.2014 - 05.2017
Narayana College
Intermediate
04.2012 - 05.2014
Bhasyam Public School
SSC
05.2011 - 05.2012
Personal Information
Place of Birth: Cheepurupalli
Date of Birth: 01/27/97
Gender: Female
Nationality: Indian
Personal Information
Place of Birth: Cheepurupalli
Date of Birth: 01/27/97
Gender: Female
Nationality: Indian
Similar Profiles
Denita PoliteDenita Polite
Night Auditor at Dolphin Hotel ManagementNight Auditor at Dolphin Hotel Management