SAI SAGAR L LAKSHMIPATHY
Software Development
Bengaluru
Summary
Multi-faceted Software Developer knowledgeable in Python. True team player offering.
Basic programming knowledge
Expertise in encryption and decryption software security and block chain technology
successful at gathering requirements, developing scopes and managing project timelines.
Eager to further hone diverse skill set and knowledge based on mobile app development and data analysis.
Good reasoning and enhanced managerial capabilities
Fast learner
Attentive Listener
Service - focused
Effective oral communication
Critical thinker
Overview
1
1
year of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Relationship Quality Manager
Altruist Technologies
Bengaluru
2023.10 - Current
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Trained staff on operating procedures and company services.
- Responded proactively and positively to rapid change.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Managed senior-level personnel working in marketing and sales capacities.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
Education
Bachelor of Computer Applications - Computer Networking And Telecommunications
DAYANANDA SAGAR UNIVERSITY
BENGALURU 2020.08 - 2023.05
Skills
Software Development Understanding
undefinedTimeline
Relationship Quality Manager
Altruist Technologies
2023.10 - Current
Bachelor of Computer Applications - Computer Networking And Telecommunications
DAYANANDA SAGAR UNIVERSITY
2020.08 - 2023.05
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