Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Arati

Arati

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
year of post-secondary education
5
5
Languages

Work History

Store Manager

LENSKART
Hyderabad
08.2022 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Product Specialist

DYSON
Hyderabad
06.2021 - 07.2022
  • Continually expanded knowledge of Product or Technology product line.
  • Researched product's technical specifications and accurately communicated information.
  • Created database of all equipment models and serial Numbers.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Trained and provided coaching to 15-20 junior team members.

Senior Sales Executive

SAMSUNG
Hyderabad
03.2020 - 06.2021
  • Utilized multiple marketing strategies to improve profitability.
  • Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
  • Performed corporate training procedures to educate 10-15 new employees.
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Outperformed revenue targets by effectively applying communication and sales techniques.
  • Prospected leads, scheduled meetings and converted targets into customers at 70% rate.
  • Managed digital marketing initiatives in accordance with consumer targets and needs.

Sales Executive

PHILIPS
Hyderabad
02.2019 - 03.2020
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

SSE From Swami Vivekananda Public School, Hubli
Karnataka
06.2016 - 2018.07

High School Diploma -

INTERMEDIATE From Karnataka Board Hubli-2018
06.2017 - 2018.09

Diploma in Electronic & Tele-communication in Eng -

Maharashtra State Board of Technical Education
49,kherwadi,bandra (E) Mumbai-400051
03.2019 - 2020.10

BBA -

HSB Hyderabad School of Business
Banjara Hills Road No-10
10.2022 - Current

Skills

    Team leadership and coaching

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Software

Microsoft Office, QuickBooks, Excel

Interests

Multitasking Time management Decision making Motivation Leadership Abilities Efficient customer service

Timeline

BBA -

HSB Hyderabad School of Business
10.2022 - Current

Store Manager

LENSKART
08.2022 - Current

Product Specialist

DYSON
06.2021 - 07.2022

Senior Sales Executive

SAMSUNG
03.2020 - 06.2021

Diploma in Electronic & Tele-communication in Eng -

Maharashtra State Board of Technical Education
03.2019 - 2020.10

Sales Executive

PHILIPS
02.2019 - 03.2020

High School Diploma -

INTERMEDIATE From Karnataka Board Hubli-2018
06.2017 - 2018.09

High School Diploma -

SSE From Swami Vivekananda Public School, Hubli
06.2016 - 2018.07

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Arati