Aravind
Chennai
Summary
Dynamic Assistant Team Leader recognized for driving high productivity and facilitating efficient task completion. Expertise in leadership, conflict resolution, and time management enhances team performance. Proven ability to communicate effectively and foster teamwork, ensuring seamless operations and strategic problem-solving. Aiming to leverage skills further in a challenging environment that values innovation and collaboration.
Overview
9
9
years of professional experience
Work History
Assistant Team Leader
Legacy Health
Chennai
08.2024 - 03.2025
- Coordinated weekly meetings to assess projects, provide updates, and tackle team challenges.
- Implemented improvement initiatives that minimized operational inefficiencies.
- Oversaw team productivity and delivered consistent feedback to users, emphasizing improvement areas.
- Executed performance reviews and improvement initiatives.
- Motivated team members through recognition programs and performance-based incentives.
- Analyzed data trends related to payer reimbursements and provided recommendations for improvement.
CLIENT SPECIALIST
Access Healthcare
Chennai
05.2022 - 08.2024
- Leading, Motivating, coaching, and retaining a team to deliver excellent results
- Identify the area of weakness and provide feedback with supervisor support to increase efficiency
- Conducting Training and scheduled Refresher training
- Constant monitoring of the floor performance, providing feedback, and sharing insights with the management
- Quality Improvement - Effective quality feedback provided to improve accuracy from 93% to 98%
Direct Selling Agent
Entrepreneur
Chennai
12.2021 - 04.2022
- Generate leads through cold calling, networking, referrals, and other marketing strategies
- Identify business opportunities in untapped areas or among specific customer demographics
- Maintain confidentiality and handle customer data with care
- Ensure all sales processes comply with the bank's policies, procedures, and regulatory requirements
Junior Account Executive
Miramed Ajuba
Chennai
06.2020 - 12.2021
- Calling various Insurance companies to check the claim and work toward resolution
- Handling escalations & taking it to closure
- Quick learner of the process and started delivering the best results as an individual contributor
CLIENT PARTNER
Access Healthcare
Chennai
04.2019 - 07.2020
- Resolved billing issues identified by insurance carriers and patients
- Reviewed claim denials and payer requirements for corrective action
- Researched and resolved denials and rejections in a timely manner
WAREHOUSE SUPERVISOR
Sony India Pvt Ltd
Chennai
06.2016 - 03.2019
- Oversaw the shipping and receiving of various products
- Supervised warehouse operations by managing employees of 50 members on dual shifts
- Oversaw daily operations and shipping and handling processes
- Ensured compliance with facility procedures and industry shipping guidelines
Education
Bachelor of Computer Applications - Computer Applications Development
Annai Violet Madras University
Chennai, India04.2016
High School Diploma -
St. Joseph Matriculation
Chennai, India05.2013
Skills
- Team leadership
- Employee training
- Quality assurance
- Time management
- Workflow management
- Supply chain management
Accomplishments
- Supervised team of 50+ members.
- Settled Pilot project by three months.
- Achieved 98% Quality by Preparing Monthly and Weekly SOP training.
Timeline
Assistant Team Leader
Legacy Health
08.2024 - 03.2025
CLIENT SPECIALIST
Access Healthcare
05.2022 - 08.2024
Direct Selling Agent
Entrepreneur
12.2021 - 04.2022
Junior Account Executive
Miramed Ajuba
06.2020 - 12.2021
CLIENT PARTNER
Access Healthcare
04.2019 - 07.2020
WAREHOUSE SUPERVISOR
Sony India Pvt Ltd
06.2016 - 03.2019
Bachelor of Computer Applications - Computer Applications Development
Annai Violet Madras University
High School Diploma -
St. Joseph Matriculation
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