Aravind Krishnan M.P
Sales And Operations Lead
PALAKKAD
Summary
Experienced Retail Sales Lead with 6+ years in customer service industry with a dynamic, fast-paced culture. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Lead Retail Sales and Operations
Walkaroo International PVT LTD
12.2020 - Current
- Coordinated associate schedules and daily task assignments for optimal coverage during peak shopping hours.
- Contributed to team success by consistently meeting or exceeding individual sales goals.
- Recruited and lead a team of 25+ members, ensuring that the team achieves monthly and quarterly targets.
- Implemented inventory management system resulting in reduction of out-of-stock products by 20%
- Partnered with logistic partners to improve shipment TAT and planogram expectations resulting in 15% reduction in delivery time
- Hands on experience in SAP MM & SD key user modules
- New potential market scouting, feasibility study and penetration planning
- Managing 10 COCO Retail Stores Across PAN India
- Coordination with external vendors on Outsourced articles and product procurement to boost sales at stores
- Representing the brand on major trade events.
Logistics Coordinator - Logistics and Operations
Freshtohome.Com
04.2017 - 12.2020
- Managed daily operations of a high-volume store with a team of 15 associates
- Achieved 110% of sales goals through effective product merchandising and promotion
- Developed and implemented training programs resulting in a 20% increase in employee retention
- Ensured compliance with all company policies and procedures, including inventory control and loss prevention.
Education
Bachelor of Computer Science and Engineering -
Calicut University
Skills
- Scheduling Coordination
- Store operations
- Store maintenance
- Customer Relationship Building
- Employee Coaching
- Policy Enforcement
- Employee Scheduling
- Promotions planning
- Team motivation
- Sales strategy development
- Sales Analysis
- Product Knowledge
- Retail Merchandising
- Inventory Management
- Advanced SAP MM & SD Knowledge
- Product Mix optimization
Accomplishments
- Team Development
- Part of SAP S4/Hana Migration Team.
- Launch 6 New Stores across PAN India.
Activities
- Launched 6 new retails outlets expanding the business to new geographical locations which resulted in an year over year growth of 50%.
- Leading a team of 25 members in to contribute to an year on year growth of 50%.
- Overseen and guided the team to a 25 Lakhs additional revenue through sales events for the financial year 2023 up from 10 Lakhs in financial year 2022.
Timeline
Lead Retail Sales and Operations
Walkaroo International PVT LTD
12.2020 - Current
Logistics Coordinator - Logistics and Operations
Freshtohome.Com
04.2017 - 12.2020
Bachelor of Computer Science and Engineering -
Calicut University
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