Aravind Kumar S
BENGALURU
Summary
To work in a globally competitive environment on challenging assignments that shall yield twin benefits of the Job satisfaction and Professional growth.
My objective is to give maximum contribution to the organization to attain new heights. I believe in Successful teamwork and Coordination.
My aim is to achieve success by putting my Best effort.
Offering an overall Experience of SIX YEARS, also a major part in Sales as well as in Team management.
Overview
6
6
years of professional experience
Work History
Senior Team Lead
Excellence Career Shapers
Bangalore
01.2024 - Current
- Handle the team, motivate them to work more productively to attain goals and achieve overall targets with the best companionship.
- We are now on our way to change the dynamics of studying in our nation and overseas by successfully running Hello Mentor Program to make the dream come true for the Medical aspirants.
- A converse and a connection for the Learners to upskill and upgrade their career by availing our impeccable recorded services for Both Practicing professionals and Students counseling are also encouraged.
- Perform tasks like making reports on the team’s performances, CRM etiquette, target v/s achievement on daily, weekly, by weekly, monthly, quarterly and yearly.
- Analyze the report, review based on teams performance and CRM etiquette, search for problems, get a solution and then implement the solution in all the aspects to increase the productivity and efficiency of the team individually.
- Meeting with sales managers to discuss telesales strategies and Training junior telesales staff.
- Writing sales scripts and customer answer sheets and Implementing sales strategies.
- Managing the telesales team and assisting junior staff and Monitoring the performance of the sales team.
- Setting weekly and monthly sales targets to the team members individually and Maintain customer relationships through L&D Training.
- Handling escalated customer complaints for Compiling and presenting sales reports.
Team Lead
upGrad Education Pvt Ltd
Bangalore
08.2022 - 12.2023
- Handle the team, motivate them to work more productively to attain goals and achieve overall targets with the best companionship
- We are now on our way to change the dynamics of studying in our nation and overseas by successfully running Hello Mentor Program to make the dream come true for the Medical aspirants
- A converse and a connection for the Learners to upskill and upgrade their career by availing our impeccable recorded services for Both Practicing professionals and Students counseling are also encouraged
- Meeting with sales managers to discuss telesales strategies and Training junior telesales staff
- Writing sales scripts and customer answer sheets and Implementing sales strategies
- Managing the telesales team and assisting junior staff and Monitoring the performance of the sales team
- Setting weekly and monthly sales targets and Maintaining customer relationships
- Handling escalated customer complaints and Compiling and presenting sales reports
SO Phone Sales Officer
SOLVPVT LTD
Bangalore
01.2022 - 07.2022
- Handle the team, motivate them to work more productively to attain goals and achieve overall targets with the best companionship
- As a Senior Admission Counsellor, Counselling the learners who are looking for the universities in Abroad and understanding their requirement
- As an International Student recruiter I do the screening and profiling of the students or working professionals who are looking forward to move abroad for their Higher Education
- Secondly after screening round and profiling we tend to know what the learner is really in need of a Master courses of Tier 1 and Tier 2 Universities across various Countries like USA, UK, Germany, Canada, Australia, Ireland and Finland
- Post counselling and guidance of the right master course and the intended selected country by the learner we tend to start the basic process of documentation, verification, F2F interview, reviewing the knowledge and skills of the learner
- Finally, when we get the report of the learner's assessments as positive we start with blocking amount for the legal proceedings of the learner to take IELTS coaching, and various other process to start the application for the Universities
- Make the learner completely attached and intended to visit the country and get them ready for the culture adoption, make them comfortable by providing buddy support in terms of all their obstacles
- Having a strong Follow ups on the learners and help them in creating needs and wants in enrolment for the booster programs of IELTS and other mandatory services
- Have a complete process knowledge and post-sale service providence in maintaining the relationship with the learner so that we fetch the referral enrolments
- Drive sales and completely be responsible for the targets and goals assigned based on daily, weekly, monthly and Annually and completely have a process oriented team building
Senior Financial Service Manager
Future Generali life Insurance Company
Bangalore
07.2020 - 01.2022
- As a part of Supply Chain Finance Program and Acquisition Program, we provide credit offers and Buy now pay later Options for the High end Dealers like Samsung, Dell, JK Files, Ambuja Cements, Bharath Certis and Grobest Feeds
- We conduct sessions analyze Daily and weekly proficiency reports for the manager and develop strategies to attain productivity goals by approaching new Dealers and Distributors to make a bridge connection between them
- Also handle the team, motivate them to work more productively to attain goals and achieve overall targets with the best companionship
- Coached sales team to execute consistent and optimal sales goals
Senior Relationship Manager
Aditya Birla Capital
Bangalore
07.2019 - 07.2020
- As a part of Financial Service and Portfolio Management Service conducts sessions analyze monthly proficiency reports for the manager and develop strategies to attain productivity goals
- Also handle the team, motivate them to work more productively in a direct sales channel
- Responsible for educating customers on the variety of products and available options for their needs and also provide complete training to the sub-ordinates which will drive their best effort which makes themselves responsible to achieve their goal sheet
- Coached sales team to execute consistent and optimal sales goals
Client Relationship Manager
Aditya BirlaCapital
Bangalore
07.2018 - 07.2019
- As a part of Senior team conducts sessions, analyze monthly proficiency reports for the manager and develop strategies to attain productivity goals
- And also handle the team in absence of my reporting Manager and make sure there is no escalation from Team
- Responsible for educating customers on the variety of products and available options for their needs
- Coached sales team to execute consistent and optimal sales goals
Education
Bachelors of Business Administration - International Business Management
PES College
Bengaluru, KA05-2018
IInd Year PUC - PCMB
Dayananda Sagar College
Bengaluru, KA04-2015
Class 10th -
Asian Christian Academy
03-2013
Skills
- Team Building
- Coaching & Mentoring
- Motivation & Inspiration
- Performance management
- Sales strategy development
- Market analysis
- Sales process optimization
- Territory management
- Sales knowledge
Leadership and People Management
Strategic Thinking and Planning
Sales Expertise and Execution
- Product Expertise
- Customer Relationship Management
- Negotiation & Closing Skills
- Sales Data Analysis
- Forecasting
- ROI Analysis
- Financial Acumen
- Technical Skills : CRM, MS Office, campaign management, BTL activities and other marketing skills
- Change Management
Analytical and Data-Driven Decision Making
Additional Skills
Preferredlocation
Bengaluru
Maritalstatus
Unmarried
Fathername
Shiva Kumar S
Achievementsandrecognitions
- Recognized as the Best Employee of the Month for Continuously 2 times on Basis of (Highest conversion rate, High Sales Maker, Attendance Achiever Etc....
- Have achieved the top 10 position in PAN India sales Acquisitions.
- Achieved as a best Team Lead of the year in conversion.
- Recognized as top 2nd as a PAN INDIA performer again as a Senior Team Lead.
Personal Information
- Date of Birth: 01/17/97
- Gender: Male
- Nationality: Indian
Languages
- English
- Hindi
- Tamil
- Telugu
- Kannada
Hobbies and Interests
- Swimming
- MMA Fighting
- Gaming
- Listening to Music
- Travelling
Timeline
Senior Team Lead
Excellence Career Shapers
01.2024 - Current
Team Lead
upGrad Education Pvt Ltd
08.2022 - 12.2023
SO Phone Sales Officer
SOLVPVT LTD
01.2022 - 07.2022
Senior Financial Service Manager
Future Generali life Insurance Company
07.2020 - 01.2022
Senior Relationship Manager
Aditya Birla Capital
07.2019 - 07.2020
Client Relationship Manager
Aditya BirlaCapital
07.2018 - 07.2019
Bachelors of Business Administration - International Business Management
PES College
IInd Year PUC - PCMB
Dayananda Sagar College
Class 10th -
Asian Christian Academy
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