Summary
Overview
Work History
Education
Skills
Timeline
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Aravind Muralidharan

Specialist
Chennai

Summary

Dynamic Specialist with a proven track record at State Street, adept at optimizing workflows and enhancing customer satisfaction. Expert in software implementation and skilled in proactive problem-solving. Successfully led cross-functional teams to exceed sales forecasts and designed programs that improved employee morale, demonstrating strong leadership and analytical abilities.

Overview

11
11
years of professional experience

Work History

Specialist

State Street
12.2018 - Current
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.
  • Led quality assurance efforts, maintaining high standards for all products and services.
  • Led cross-functional team to launch new product, exceeding initial sales forecasts.
  • Optimized inventory management, minimizing waste and reducing costs.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Designed employee recognition program that improved morale and reduced turnover.

Invoicing Specialist

Cognizant
03.2014 - 03.2018
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Analyzed client contracts to ensure accurate billing as per agreed terms, minimizing disputes and maintaining positive relationships.
  • Coordinated closely with sales teams to resolve pricing discrepancies in invoices while adhering to company guidelines.
  • Reconciled bank statements regularly to track incoming payments accurately and expedited deposit posting.
  • Trained new employees on invoicing procedures, contributing to a well-prepared workforce capable of handling complex tasks independently.
  • Provided guidance in resolving complex invoicing matters that required specialized experience and knowledge of industry standards.
  • Managed high-volume invoices, ensuring proper coding and approval before processing payments.
  • Integrated new clients seamlessly into existing workflows through efficient account set-up processes tailored according to specific requirements.
  • Implemented cost-saving measures within the invoicing process, identifying areas for improvement and recommending appropriate solutions.
  • Prepared detailed reports on invoicing activities, enabling management to make informed decisions regarding budget allocation and resource management.

Education

Bachelor Of Commerce - Accounting

TMG College
Chennai

Skills

Expert in Software

Timeline

Specialist

State Street
12.2018 - Current

Invoicing Specialist

Cognizant
03.2014 - 03.2018

Bachelor Of Commerce - Accounting

TMG College

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Aravind Muralidharan Specialist