Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aravind Narayanan

Aravind Narayanan

Palakkad

Summary

Dynamic and results-oriented Sales Associate with a proven track record of enhancing customer satisfaction and driving significant revenue growth. Expertise in crafting engaging buying experiences that elevate brand visibility within targeted markets. Consistently recognized for outstanding sales performance and a commitment to exceptional customer service, contributing to overall business success. Strong interpersonal skills and industry knowledge foster lasting client relationships and achieve organizational objectives.

Overview

3
3
years of professional experience

Work History

Sales Associate

Suracsh Filters
Palakkad, India
04.2021 - 2026
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Customer Service Associate

Amazon
Coimbatore, India
04.2018 - 02.2021
  • Served as Interim RS (Process Expert), partnering with the manager to drive team performance and consistently achieve weekly operational goals.
  • Monitored key metrics and provided actionable insights to support continuous improvement across the team
  • Prepared and shared daily and weekly performance reports, ensuring transparency and alignment on team progress.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Took part in process improvement drives.

Education

Master of Business Administration - Finance & Marketing

CMS Institute of Management Studies
Coimbatore, Tamil Nadu
05-2017

Bachelor of Business Administration -

Sri Krishna Arts & Science College
Coimbatore, Tamil Nadu
05-2015

Skills

  • Creative problem solving
  • Quality assurance
  • Customer relationship management
  • Market analysis
  • Time management
  • Teamwork and collaboration

Languages

Malayalam
English
Tamil

Timeline

Sales Associate

Suracsh Filters
04.2021 - 2026

Customer Service Associate

Amazon
04.2018 - 02.2021

Bachelor of Business Administration -

Sri Krishna Arts & Science College

Master of Business Administration - Finance & Marketing

CMS Institute of Management Studies
Aravind Narayanan