Aravindha Krishna

Verizon's technical operations have been transformed by over four years of hands-on expertise in automation, system optimization, and cross-functional collaboration. By implementing automated workflows and operational changes, the team achieved a 25% reduction in L1 ticket inflows, enhancing field office efficiency and business productivity. The use of monitoring tools such as Grafana and Elasticsearch has further streamlined incident response processes and improved application functionality.

Previous roles included leading monitoring platform development and production support teams, contributing to operational efficiency gains through automation and tailored solutions. Proficient in Core Java and Python, recent achievements highlight a commitment to driving measurable improvements and enabling seamless support systems in telecommunications environments.

• Designed and maintained integrated requirement traceability matrices to verify development performance consistency across teams and projects.
• Interfaced between high-value customers and junior developers, encouraging use of client feedback in software updates.
• Cultivated strong relationships with stakeholders through transparent communication regarding project progress, challenges encountered, and potential solutions proposed.
• Maintained a high level of technical knowledge through continued professional development, attending industry conferences, and staying informed on advancements in relevant programming languages and frameworks.