Experienced IT Infrastructure Support professional with 7+ years in designing and managing robust systems. Skilled in performance optimization, security, scalability, cloud integration, and disaster recovery. Proven leader in cross-functional teams and large-scale projects, committed to innovative solutions and business success.
Work History
Network Engineer
Connectivity Solution
Bangalore
2023 - Current
Led efforts in designing, implementing, and maintaining intricate network infrastructures integrating routers, switches, firewalls, and wireless access points.
Developed and implemented robust network security protocols in accordance with industry standards.
Managed network performance, evaluated resource usage and implemented optimization techniques to achieve higher availability and reliability.
Provided technical assistance to IT squads, resolved complex network issues, and minimized downtime.
Demonstrated proficiency in network engineering through the effective utilization of Cisco Meraki, FortiGate, Checkpoint, and DELL GTT.
IT Infrastructure - Executive
EPSILON CARBON PVT LTD
Mumbai
2022 - 2023
Implemented monitoring protocols to oversee network activity and troubleshoot potential issues related to firewalls, endpoints, backups, and access points driven by SOPHOS, NET-GEAR,and Metallic technologies.
Implemented Mimecast to proactively defend against phishing and spoofing attacks, strengthening email security.
Maintained consistent oversight on the execution of daily and weekly database backups, optimizing disk utilization and proficiently handling storage space management for production servers.
Led multiple IT projects to successful completion within deadlines and meeting customer specifications.
Collaborated with internal teams to gather product and documentation requirements, as well as resolve server, database, and user access issues with development, QA, and support teams.
Managed order processing, vendor relationships, IT procurement, and negotiations.
Spearheaded thorough software and hardware inventory process, ensuring compliance with vendor contracts. Prepared detailed IT audit checklists for evaluation.
System Administrator
ASHOK LEYLAND, IBM - BCS - REST CB
Chennai
2019 - 2021
Managed server and network environment for manufacturing plants in Hosur and Chennai, India.
Responsible for overseeing the functionality of laptops, tablets, and PDAs in corporate offices and branches serving over 200 users.
Aided in the management of Ameyo voice infrastructure while also facilitating the installation of SAP and 3D experience manufacturing apps for the corporate voice engineer.
Handled troubleshooting tasks for system setup, account management, backup/restore functions, network printer issues as well as application and peripheral device installations.
Provided second-level support for server-class systems.
System Administrator
ANUNTA TECHNOLOGY MANAGEMENT SERVICES
Chennai
2018 - 2019
Oversaw ticket management and monitoring of network switches.
Demonstrated proficiency in monitoring link and device utilization, along with successfully configuring network settings within the Windows environment.
Performed troubleshooting for various network problems, evaluating status through router and switch logins.
Engaged with clients and ISPs to assess user challenges using test scripts, personal proficiency, and insightful questioning.
Education
Bachelor of Science - Computer Science
PRIST UNIVERSITY
07.2017
Skills
Technical Active Directory
IT Infrastructure Planning and Monitoring
IT Integration and collaborations
DELL GTT Gateway
NMS and APM - OP Manager, PRTG, SolarWinds
Checkpoint _ Smart-1 Console
Checkpoint MDM Console
Forti Manager and Firewall
Cisco Meraki Cloud Dashboard
HRMS and VMS management
Asset and License Handling
Backup and Restore
Project management
AWS Cloud services
AZURE Cloud service
Linux, Windows
Domain
IT Professional Service - Service Sector
Manufacturing - Petrochemical Industry
Manufacturing - Automotive Industry
Manufacturing - infrastructure and construction Industry