Aravind Kumar Ravikumar
Consultant
Chennai
Summary
I am a software consultant and having 5+ years of IT experience.
I am highly adapted and dedicated to achieve success. I am highly rewarded for project management am able to handle critical support requests have nice collaboration skills. I have demonstrated good leadership role and able to handle difficult situations.
I have successfully prevented and managed escalations.
Overview
5
5
years of professional experience
Work History
Software Consultant
Atos Syntel
12.2018 - Current
- having 5+ years of work experience in IT services.
- having 4 years work experience for Logistics Industry Vertical.
- having more than three years of work experience in Incident Management team.
- Responsible for allocating tasks to team based on allocation plan.
- Ensuring assigned tasks are completed within deadlines.
- Conducting peer review to ensure deliverables.
- Contributing and proactively participating in Knowledge Transition sessions.
- Provided inputs for development of learning for new hires.
- Acting as buddy for new hires
- having experience as a Operations Team Lead for more than two years.
- Provided support for new enhancement and development.
- having expertise in production defects management.
- Communicated with internal and external stakeholders to resolve SLA Tickets.
- having 4+ work experience in Salesforce.com project.
- having working with Salesforce Service cloud and sales cloud.
- experience working with worked on salesforce objects like cases , accounts , contact ,leads etc.
- having good knowledge and experience with salesforce administration & customization.
- Performed Knowledge article migration activities using dataloader.
- having experience working with Salesforce Reports & Dashboards.
- having strong Knowledge in Apex Classes and triggers, Lightning Web Component, Salesforce Flows.
- having more than one years of preparing MTP deployment documentation for Lightning Web Component , Salesforce Flows , Apex classes and triggers and custom fields.
- having experience working with Salesforce Knowledge Feedbacks.
- having 2+ years of experience of Salesforce Testing
- comfortable working with functional test environment and also suggested areas of automation
- having good organizations skills in identifying test scenarios , preparing test cases and defining test requirements.
- Comfortable work experience in preparing test documentation and demonstrating with Client for Sprint closure activities.
- good work experience with selenium testing.
- having good experience with Xpaths , Locators,.
- having knowledge of DevOps Tools like Git , Maven , Jenkins, Kubernetes.
- having knowledge and working experience with Java .
- having experience working with JUnit and Mockito.
- Performed Code analysis and refactoring with Jacoco code coverage.
- having knowledge in Microsoft SQL Server.
- Also prepared project handbooks as part of closure activities.
Education
B.E - Computer Science And Engineering
Rajalakshmi Engineering College
Chennai 04.2001 -
Skills
Quality Assurance Diagnostics
undefinedTimeline
Software Consultant
Atos Syntel
12.2018 - Current
B.E - Computer Science And Engineering
Rajalakshmi Engineering College
04.2001 -
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