Summary
Overview
Work History
Education
Skills
Roles Across Career
Awards And Accolades
Languages
Personal Information
Timeline
Generic

Aravind Mangal P

Chennai

Summary

Results-driven Supply Chain Management and Warehouse Operations Specialist with over 18 years of experience optimizing distribution networks and implementing operational strategies. Achievements include significant cost reductions and enhanced service delivery through innovative warehouse designs and efficient material flow management. Proficient in managing inventory control, reverse logistics, and fostering stakeholder collaboration to ensure sustainability and customer satisfaction. Committed to exceeding productivity goals while leading high-performing multicultural teams to deliver exceptional business outcomes.

Overview

24
24
years of professional experience

Work History

Operations Manager (Regional Operation Head, DGM)

TVS Supply Chain Solutions Ltd.
Chennai
11.2023 - 12.2024
  • Spearheaded the transformation of operational processes within the warehouse and distribution units, focused on enhancing efficiency >99% and aligning with corporate objectives.
  • Established and implemented comprehensive business standards that fostered a culture of continuous improvement and operational excellence across all teams.
  • Directed cross-functional teams in the execution of strategic initiatives aimed at optimizing service delivery and enhanced customer satisfaction metrics >95%.
  • Collaborated with senior management to develop and execute strategic plans that addressed operational challenges and identified growth opportunities.
  • Led the integration of advanced technology solutions to streamline operations and improve data accuracy in inventory management and reusable asset management with 100% accuracy.
  • Conducted regular performance assessments to identify areas for improvement and implemented corrective actions to enhance overall productivity up to 99%.

Senior Manager - Distribution Center Operations

QWIK Supply Chain (P) Ltd. A Reliance Retail Company
Coimbatore
03.2021 - 08.2023
  • Led the operations of the retail grocery distribution center, ensured alignment with retail business management objectives and operational standards.
  • Drove change management initiatives to enhance operational processes, focusing on the implementation of best practices and performance metrics.
  • Mentored & coached team members to develop their skills & competencies, fostered a culture of continuous learning and improvement.
  • Developed and executed retention programs that ensured business continuity and minimized turnover rates within the team.
  • Analyzed operational data to identify trends and areas for improvement, implemented strategies that enhanced productivity and performance to greater heights of 99%.
  • Collaborated with cross-functional teams to streamline supply chain processes, ensured timely delivery of products to customers by spearheading effective service delivery management.
  • Established contingency plans for business operations ensuring a high standard continuous performance during high demand, crisis situations & roll out of infrastructure automation.

Senior Manager - Regional Operations

FIT3PL Pvt Ltd
Chennai
11.2019 - 02.2021
  • Conducted thorough performance assessments and redesign solutions to enhance operational efficiency from 75% to 95% across regional operations.
  • Implemented process improvement initiatives that standardized operations and optimized resource planning activities yielding a direct savings of 5% MoM and overall INR 55 Lakh in FY.
  • Managed vendor relationships to ensure the delivery of key services and resources, aligned with operational requirements and business goals.
  • Led all operational activities within the region, ensured compliance with established standards and best practices. Scoring QMS > 90% Rating.
  • Collaborated with senior leadership to develop strategic plans that addressed operational challenges and identified growth opportunities.

Manager - Cluster Operations

Kerry Indev Logistics Private Limited
Chennai
10.2018 - 10.2019
  • Managed warehouse and distribution operations for key customers across multiple sectors, ensured alignment with operational standards and customer expectations.
  • Developed and implemented program management strategies that enhanced service delivery and operational efficiency.
  • Improved productivity to 95% with 100% retention of business operation under optimized resources yielding savings of INR2.0 Lakh MoM for FY.

Manager - Hub Operations, Service Logistics

DHL Supply Chain India Private Limited
Chennai
08.2010 - 10.2018
  • Spearheaded operations of the Service Logistics Distribution Hub, led inventory management, process optimization, customer and supplier relationship management, training and development, and internal audits and ensured the key performances are 100% during all times.
  • Acted as Change Management Lead and Regional Mentor for the India Quality Team, drove performance excellence in QMS, data integrity and global metric systems. Successfully face lifted 5 Standalone projects within region scoring >80% in QMS Standards.
  • Acted as ISO Internal Auditor and Crisis Management Lead, managed continuous improvement initiatives and successful implementation strategies. Successfully ensured audit compliance are always at 99%.
  • Drove the Key metrics of Reverse Logistics Operations like Return rate, efficiency of returns, Recycling percentage, indirect supply chain cost and Customer satisfaction with returns process and standards. Achieving >98% in the internal KPI's and 99.5% in external KPI's.
  • Technology integration like RFID, PPID and Tamper proof labels to track the chain of supply throughout the material flow process, enabling efficient inventory management and quality control. Accuracy standards are always at 99.95% in Value and 99.25% in units.
  • Product disposition strategy by determining the best course of action of receiving, sorting, and inspection for returned items based on their condition, including reselling as new, refurbishing, repairing, recycling, or proper disposal.
  • Inventory management by accurately tracking returned inventory to optimize the volume and value and minimize potential losses.
  • Collaboration for service delivery management with multi-party logistics and service providers and customers to manage the reverse logistics process effectively.

Executive - Operations

YCH Logistics India (P) Ltd.
Chennai
08.2007 - 08.2010
  • Successfully executed end to end warehouse operations for key customers and suppliers.
  • Leading function of Inbound, Inventory, outbound, transportation, resources management for implant In house warehouse, external warehouse, public bonded warehouse and SEZ.
  • Departments key performances metrics are continuously improved from 50% since inception Go live to 90% with Auto pilot mode.

Executive - MIS

AFL Private Limited
Chennai
08.2006 - 07.2007
  • Executed tracking daily service level for key customers to ensure service standards are >90%.
  • Enhanced customer satisfaction by streamlining communication, improving response times.
  • Established long-term client relationships through consistent delivery of high-quality services.

Executive - Personal Commerce

Allsec Persocom Private Limited
Chennai
01.2002 - 06.2006
  • Sales Executive promoting financial and banking products, client relations for key corporate customers, Achieved 90% on sales target month on month against INR1CR Target.

Event Management - Sales

Vijay Sales Corporation
Chennai
07.2000 - 12.2001
  • Beginner in sales representing show room business achieving the sales targets of 5 to 9 Units and >15 Units in each QTR, performance of >90% against the set target at all times.

Education

BBA - Business Administration

Alagappa University
Chennai
04.2006

Diploma - Automobile Engineering

Hindustan Institute of Engineering & Technology
Chennai
01.2000

Secondary School - SSLC

Jai Gopal Garodia National Higher Secondary School
Chennai
01.1997

Skills

  • Supply Chain Management
  • Warehousing Operations
  • Strategic Planning and Implementation
  • Customer and Supplier Relations
  • Inventory Optimization
  • Change Management
  • Distribution Center & Network Management
  • Demand Planning & Forecasting
  • Resources Planning & Team Handling
  • Stakeholder & Contract Management
  • Crisis Management
  • Performance Management
  • Driving Standards
  • Creating Operation Excellence
  • Profit and loss (P&L) Management
  • Cost Saving Initiatives

Roles Across Career

  • Evaluated and reviewed company's warehouse and distribution operations business practices, updated and developed process documentation, streamlined opportunities, and eliminated non-value-added activities.
  • Managed a larger team and handled receipts & dispatches of goods, randomly checked the consignment before dispatches and processing orders to ensure quick & correct delivery to attain timely completion of monthly production targets.
  • Spearheaded warehouse operations, evaluated work performance, maintained clean & safe environment, monitored purchase, receipt, inspection, storage, cataloging, inventory and distribution of stock, worked on production coordination, transportation, direct-indirect distribution, sales accounting & stock inventory.
  • Led incoming & outgoing material activities of forward and reverse logistics operations ensuring accuracy, completeness & quality of material; participated in review of specification updates and spearheading activities of inventory control team to determine delivery requirements.
  • Administered the inventory management operations; supervised MSL (minimum stock level) and inventory at service center's stock and company warehouse with focus on improvising replenishment of key repair parts timely.
  • Steered overall responsibility for stores, material inward, outward and inventory system, resolve the discrepancies, and conducted process audits to ensure Delivery-in-Full (DIF) and Delivery-on-Time (DOT).
  • Led functional training for critical business processes, ensuring seamless knowledge transfer and process optimization. Spearheaded change management initiatives, driving successful transitions and operational improvements.
  • Defined and enforced quality standards, enhancing operational efficiency and consistency. P&L Profit and Loss Management for multiple projects, implementing strategies that drove significant cost savings, resource optimization, and profitability.
  • Significant team leader in driving and achieving Health, safety and environmental standards, quality management system and performance metric systems for multidimensional business operations in industry.
  • Steered ERP, WMS, ATS, TMS and SAP (WM) migration and integration, excelled ERP transaction validation and auditing, ensuring accuracy and compliance across systems.

Awards And Accolades

  • Excellence Award in Retail distribution operation, Reliance Retail Ltd, 2022
  • Regional Mentor, Operation Management System, DHL CSCS Program, 2016
  • Employee of the Year, Excellence Recognition Award, DHL Asia Pacific, 2015
  • Internal Auditor, QMS & GMS, Path to Quality Program, DHL India, 2014
  • Functional Trainer, Operation Simulation, Train the Trainer, DHL India, 2014
  • Special Performance Award, Director's Trophy, Inventory Mgmt, DHL India, 2013
  • Operation Excellence Award, Special projects, YCH India, 2009

Languages

  • English, Bilingual or Proficient
  • Tamil, Bilingual or Proficient
  • Hindi, Elementary
  • Bengali, Beginner

Personal Information

Date of Birth: 10/07/82, Marital Status: Married, Alternate Contact: +91 9789814393

Timeline

Operations Manager (Regional Operation Head, DGM)

TVS Supply Chain Solutions Ltd.
11.2023 - 12.2024

Senior Manager - Distribution Center Operations

QWIK Supply Chain (P) Ltd. A Reliance Retail Company
03.2021 - 08.2023

Senior Manager - Regional Operations

FIT3PL Pvt Ltd
11.2019 - 02.2021

Manager - Cluster Operations

Kerry Indev Logistics Private Limited
10.2018 - 10.2019

Manager - Hub Operations, Service Logistics

DHL Supply Chain India Private Limited
08.2010 - 10.2018

Executive - Operations

YCH Logistics India (P) Ltd.
08.2007 - 08.2010

Executive - MIS

AFL Private Limited
08.2006 - 07.2007

Executive - Personal Commerce

Allsec Persocom Private Limited
01.2002 - 06.2006

Event Management - Sales

Vijay Sales Corporation
07.2000 - 12.2001

BBA - Business Administration

Alagappa University

Diploma - Automobile Engineering

Hindustan Institute of Engineering & Technology

Secondary School - SSLC

Jai Gopal Garodia National Higher Secondary School
Aravind Mangal P