Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aravindraj Venkatraj

Assistant Manager
Nanganallur, Chennai

Summary

Dynamic leader with a proven track record at IBM, adept in operations management and team leadership. Excelled in fraud investigations and regulatory compliance, enhancing transaction monitoring processes. Achieved significant improvements in team efficiency and compliance adherence, showcasing exceptional analytical and interpersonal skills.

Overview

8
8
years of professional experience
1
1
Certification
3
3
Languages

Work History

Assistant Manager

IBM
10.2023 - Current
  • Supervising a group of thirty employees that are assigned to several teams in various systems, including the Fraud detection & Quality Assurance team.
  • Ensuring the team records all fraudulent card transactions in SAR and it will be investigated in the daily cadence call.
  • Conducting calls with different regional heads to discuss about the SAR using PPT slides and to explore potential improvisation and automation options.
  • Effective OFAC policies are upheld for handling international transactions, and their adherence is affirmed in the daily huddle.
  • To deliver prompt, efficient, and sympathetic help to meet and transcend client needs.
  • Ensuring strict adherence to AML regulations by implementing comprehensive screening and monitoring processes.


Operations Lead

HCL Technologies
11.2021 - 10.2023
  • Providing Reports and Data Management to both clients as well the higher-level management on Customer Fraudulent Bank accounts.
  • Improves high caliber efforts by identifying, analyzing, and recommending loss litigation opportunities in Customer cards.
  • Managing daily screening against OFAC’s list and other watchlist to identify and block prohibited transactions.
  • Delivering training sessions on OFAC sanctions, AML policies and regulatory changes to team members and stakeholders.
  • Investigate Fraudulent Cards as well as provided information on currently existing dispute claims and matching up in Cash apps process.
  • Generating a monthly performance scorecard for each team member and assessing their overall work through a feedback report.

Operations Support Specialists

Citicorp Services India Pvt Ltd
07.2018 - 11.2022
  • Monitoring suspicious transactions and filling required reports on SAR with relevant authority.
  • Maintaining, monitoring, correcting, and tracking of checks that are deposited by individual or any financial institution.
  • Monitoring and assessing checks and cards (credit and debit cards) to make sure that SOPs are being followed and that customers are receiving high-quality products are the goals of quality reviews.
  • Investigate various parts of fraudulent activity in Cards, account and make sure to stop the payment processing with help of various R – codes (Return Codes)
  • Creating day to day MIS Activities and report pulling (Funds from other bank accounts) Preparation of MIS like Daily operations report, Quality status report, Resource allocation report.

Associate

DXC Technologies, Hewlett Packard Enterprise
02.2017 - 05.2018
  • Working in VMD with SAP application tool and updating client account details in vendor detail management.
  • Conducting due diligence and risk assessment for transactions, ensuring compliance with AML standards.
  • Regular Interaction with buyers and suppliers via email and phone to resolve
  • Process invoices and credit note with utmost accuracy and ensure that the invoices are ready for payment before it gets due for payment.
  • Executing payment runs within bank cut off periods. Ensure that the inflows of documents are processed and meet the SLA requirements.
  • Providing Financials, administrative and clerical support to clients.


Education

Bachelor of Arts - Finance & Accounting

Madras University
Chennai, India
04.2001 -

Skills

Operations management

Team leadership

Fraud investigations

Transaction Monitoring

Regulatory Compliance Expertise

Certification

Investment Banking Professional by CISI, UK from Imarticus

Timeline

Assistant Manager

IBM
10.2023 - Current

Operations Lead

HCL Technologies
11.2021 - 10.2023

Operations Support Specialists

Citicorp Services India Pvt Ltd
07.2018 - 11.2022

Investment Banking Professional by CISI, UK from Imarticus

11-2017

Associate

DXC Technologies, Hewlett Packard Enterprise
02.2017 - 05.2018

Bachelor of Arts - Finance & Accounting

Madras University
04.2001 -

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Aravindraj VenkatrajAssistant Manager