Arbaz Asad Khan
Luxury Store Manager
Mumbra,MH
Summary
Dynamic Retail Store Manager with 11+ years of experience leading high-performance teams in luxury and international brand environments. Proven expertise in driving topline growth, LFL performance, P&L ownership, KPI optimization, and premium client engagement. Currently managing a multi-brand luxury eyewear portfolio under Sunglass Hut India, delivering consistent revenue growth and operational excellence.
Overview
11
11
years of professional experience
3
3
Language
Work History
Store Manager
Sunglass Hut (RBL)
02.2020 - Current
- Working as a store Manager and looking after the entire Business development, Stock Management, VM merchandising, Inventory Management Staffing, People Management.
- Currently managing and selling International brands like Tomford, Bvlgari, Cartier, Celine , Armani, Chanel, Burberry, Dolce and Gabbana , Versace, prada and Many more.
- Training the staff on sales, communication, Admin process and system related process.
- Dividing the store work in the different KPIs and allocating it to the staff according to their strength.
- Working on week KPIs of the store so as to make them strong and drive better numbers.
- Drive Topline as committed to achieve annual budgets and LFL growth.
- Priority for Customer Service. Responsible for Mystery audits, SOP process audits
- Conduct Weekly reviews and monthly reviews with store team.
- Monthly review on Store expenses, P&L presentations with Business Head
- Achievements –
- Achieved the Highest day sale ever at the current location so far.
- Achieved the ever highest Manager’s individual’s month sale as well as day sale target at the current location.
Store Manager
Rosso Brunello leathers pvt ltd.
09.2017 - 12.2019
- Plan business strategies to achieve store targets Daily, Weekly & Monthly.
- Adhere to processes and budgetary controls with regular & periodical stock audits, closure of highlighted issues.
- Stocks management. Plano gram, VM standards. Fixture capacity, Cover days and Sell through (STR).
- Gives on Floor training to the staffs by attending customers along with them.
- Priority for Customer Service. Responsible for Mystery audits, SOP process audits.
- Conduct Weekly reviews and monthly MBR with SM’s and be part of monthly Corporate MRM’s.
- Catchment analysis and coordinate with Marketing team for Loyalty program drive, BTL’s/ATL’s.
- Achievement –
- Got promoted as the store manager in 6 months of joining as per the commitment by the management.
- Achieved highest achievement of 110% of LFL in PAN India.
- Achieved 9 months back to back target set a record for Mumbai region
Senior Fashion Consultant
Tresmode (KFC SHOEMAKER)
08.2016 - 09.2017
- Worked as a Senior Fashion consultant taking care of the entire store operations as an second command after the store manager
- Looked after Business development, Sales , VM merchandising , Inventory Management, Stock Management ,Staffing and people Management
- Responsible to work on the store KPI by keeping a tab on store staffs and also helping them in converting the customers.
- Taking care of staff training with respect to Sales, customer service and resolving complaints and query.
- Achievement-
- Awarded as the best Sale man for the month of Last quarter of 2017
- Promoted as the Team leader from senior sales Consultant
- Appointed as the Trainer for the training camps for the Mumbai region for year 2017 for Sales, Marketing, communication and store operations.
- Received a highest bill award for making the highest bill value of 2.25L in 1 single bill.
Apple Specialist
Maple Digital
12.2013 - 07.2015
- Took care of the Store following the guidelines, planograms and SOP set and given by Apple to run the store.
- Attending client and helping them to buy the best apple product as per their needs and requirements
- Giving Weekly class room trading to the customer who bought apple products from the store, making them aware about usage, operating system including hardware and software both.
- Taking care of Business development, Team Management, Stock Management working alongside with Asst-Store manager and Store Manager.
- Achievement –
- Attended 3 Trainings on Sales and Marketing from the Apple certified Trainers
- Became Apple professional Seller by undergoing a test online by Apple for the Year 2015.
- Became the Best seller among the store staff for selling apple accessories with a lead of 17% of the entire store sales.
- Won an Apple IPod in a Quarterly incentive scheme.
Sales Executive
Springwel Mattresses
04.2010 - 12.2013
- Worked as sales Executive for the Region
- Taking care of the Dealers. Looking after Sales, Marketing and Business development of the region
- Working alongside with the Area head, Regional manager and the Distributer
- Training the dealer and their staffs about the product, offers and incentives scheme to push the sales
- Co-coordinating with the company, distributer and dealer for the availability and delivery timings of the delivery of the product
- Mapping new Dealers and appointing new distributer with adhering all the norms, rules and regulations of the government and the company.
- Most importantly encouraging the dealers and distributors to do better and stronger sales by helping them with all means possible.
- Achievement –
- Achieved promotion from sales executive to senior sales Executive post in 10 months’ time period.
- Mapped 27 new successful dealers in the region.
- Achieved the 3 consecutive quarters target in a row.
Fashion Consultant
Pantaloons Fashion & Retail Ltd
03.2009 - 07.2010
- Based in Kid/Men’s wear section, Taking care of the entire operations of the department working alongside with the seniors and Team leader.
- Looking after Inventory, Merchandising, staffing and most importantly sales of the section.
- Responsible for Sales, attending customers, keep the section VM as per the standards.
- Always being attentive on floor.
- Achievement –
- Achieved Star of the Month twice and got nominated five Team in the tenure.
- Attended 3 days advance Gurukul training on Sales, Marketing and Teamwork successfully.
- Learned the Importance of Communication, Marketing, Team work, Punctuality.
- Understood the process of international levels of SOPs 5. Learned the process of Sales, Marketing, Team building, VM merchandising.
Education
T.Y.B.COM - undefined
Mumbai University
03-2012
H.S.C - undefined
Burhani College
02-2008
S.S.C - undefined
Zakaria School
03-2006
Skills
MS Office – good on excel analytical reports, making strategic PPT’s
Timeline
Store Manager
Sunglass Hut (RBL)
02.2020 - Current
Store Manager
Rosso Brunello leathers pvt ltd.
09.2017 - 12.2019
Senior Fashion Consultant
Tresmode (KFC SHOEMAKER)
08.2016 - 09.2017
Apple Specialist
Maple Digital
12.2013 - 07.2015
Sales Executive
Springwel Mattresses
04.2010 - 12.2013
Fashion Consultant
Pantaloons Fashion & Retail Ltd
03.2009 - 07.2010
T.Y.B.COM - undefined
Mumbai University
H.S.C - undefined
Burhani College
S.S.C - undefined
Zakaria School
Personal Profile
Languages Known : English, Hindi, and Urdu
Personal Profile
- Date of Birth : 1st December 1990
- Father Name : Asad Khan
- Religion : Muslim
- Married : Yes
Declaration
I do hereby declare that the above-mentioned details are true and correct to the best of my knowledge.