Arbaz Shaikh
Retail Sales Associate
Ahmedabad
Summary
Dynamic retail professional with a proven track record at Adidas, excelling in customer service and upselling strategies. Recognized for building strong client relationships and consistently achieving sales goals. Skilled in product demonstrations and team collaboration, fostering a positive shopping experience that drives customer loyalty and satisfaction.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Retail Sales Associate
Adidas
11.2023 - Current
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Retail Sales Associate
Reebok
01.2021 - 08.2023
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
Retail Sales Associate
Adidas
02.2018 - 12.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Fashion Consultant
Pepe Jeans
01.2017 - 12.2017
- Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
- Boosted sales revenue through effective upselling and cross-selling of fashion products.
- Developed lasting relationships with clients, leading to increased repeat business and loyalty.
- Merchandised store inventory in seasonal and brand displays.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain client satisfaction.
Education
12th -
J.P High School
Ahmedabad, India 04.2001 -
Skills
Customer service
In Store trainer
Teamwork
Money handling
Teamwork and collaboration
Product knowledge
Fashion sense
Upselling strategies
POS system operations
Product demonstrations
Timeline
Retail Sales Associate
Adidas
11.2023 - Current
Retail Sales Associate
Reebok
01.2021 - 08.2023
Retail Sales Associate
Adidas
02.2018 - 12.2020
Fashion Consultant
Pepe Jeans
01.2017 - 12.2017
12th -
J.P High School
04.2001 -
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