Arbeena Banu S

• Adapted quickly to changing priorities while managing multiple complex projects simultaneously.
• Facilitated meetings with stakeholders to discuss project requirements and timelines.
• Coordinated communication between different teams involved in the execution of projects.
• Provided guidance to team members throughout the life cycle of each project.
• Worked with stakeholders to define scope, objectives and deliverables for projects.
• Presented regular updates on active projects at internal stakeholder meetings.
• Maintained accurate records of all tasks completed during the course of a given project.
• Managed day-to-day operational aspects of projects including budgeting, scheduling and resource allocation.

Allocating workflow to team

Playing an SME role

Trained a batch on a LOB

Crossed skill training completed for a batch

Conducting PKT for the team

Lean board updating on daily basis

Publishing the daily call report for up lines managers

Monitoring transaction files for the NHT

Handling escalation calls