- Effectively communicated airline and operational requirements to staff, leading to reduced errors and complaints.
- Based on the LIR and LDM supervised loading and unloading activities, ensuring adherence to SOPs and safety guidelines, while meticulously cross-checking all relevant documents pre- and post-departure.
- Collaborated with load planning teams, ensuring seamless coordination for departure activities.
- Liaised with airline operators and trip planners to obtain flight schedules and service requirements.
- Coordinated with ATC and ground handling agents for fueling, catering, and other essential services, while submitting flight plans as necessary.
- Arranged equipment, manpower, and resources for flight handling, including coordinating aircraft parking.
- Ensuring proper handling and safe offloading and loading of Cargo and (DG) Dangerous Goods.
- Managed staff rosters and conducted cross-checks for efficient operations.
- Keeping in contact with the coach coordinator and ensuring the availability of coaches.
- Monitoring the hazards and reporting to the related officers.
- Follow all procedure to maintain OTP of the flight.
- Filling the Ramp safety checklist and services form.
- Trainings: AHRS Training, Air Arabia; Ramp Safety Training; and Ramp Supervising; BMA Reconciliation; and Baggage Handling.
- Efficient and smooth handling of Load and Trim within on-time performance of 30 mins.
- Achievements: Continuously uplifted full cargo for each flight without any offload, even in a full flight condition.
- Coordinated with pilots, cabin crew, and airport staff to maintain on-time departures and arrivals.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Participated in team meetings to discuss performance, safety, and operational importance.